complaint·May 28, 2025

(Page 2) During the course of the investigation, additional allegations alleging staff handled child in a rough manner and facility does not follow reporting requirements were disclosed. On 3/27/25, LPA was able to interview the Reporting Party (RP) for further information. During today's visit, LPA Garcia interviewed 3 staff. During the investigation, LPA Garcia interviewed 12 staff, reporting party, 7 authorized representatives and obtained the facility roster, parent handbook, “rollcall sheets”, staff timecards, name to face reports, infant needs, services, plan, and sleep logs. LPA reviewed facility file and observed the facility has a waiver allowing toddler-option and infants to be commingled during the hours of 6:30am-7:30am and 5:30pm-6:30pm. Based on record review, the sleep logs are being conducted every 15 minutes and in compliance. During staff interviews on 04/2/2025, Staff 1 (S1) stated the infants and toddlers co-mingle starting at 5:00pm-5:15pm. Staff 4 (S4) stated co-mingling is from 6:30am to 8am or 8:30am. Staff 5 (S5) stated, co-mingling begins at 5:10pm-5:15pm. During staff interviews on 5/28/2025, Staff 2 (S2) stated there is an infant that sleeps on the floor and staff do not go in the crib area because of ratios. During staff interviews on 5/14/2025, 11 out of 12 staff denied handling a child in a rough manner. Staff 4 (S4) confirmed there was an incident where they were holding Child 1 (C1) in a rough manner. S4 stated they were written up as a result. Authorized representatives of C1 observed the incident via video footage and reported to facility. The Department has no record of any incident report involving C1. (continue to page 3) (Page 3) Throughout the investigation, LPA interviewed children’s authorized representatives. Representatives interviewed shared feedback regarding their enrollment experience, Parent 4 (P4) and Parent 7 (P7) made disclosures regarding the allegations. P4 stated observing S4 handle C1 in a rough manner. P7 confirmed the incident where S4 handled C1 in a rough manner. On 1/6/2024, P7 observed the incident occur via video footage and reported to facility. Based on interviews and records reviewed, it has been determined that (1) Staff do not follow safe sleep practices, (2) staff co-mingle infants with toddlers outside the conditions set forth in the facility waiver, (3) staff handled child in a rough manner, (4) facility does not follow reporting requirements. Therefore, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. California Code of Regulations, Title 22, Division 12, Chapter 1 Section are being cited on the attached LIC 9099D. LPA provided director with the Title 22 regulations Sections 101430(a)(3)(E) Infant Care Activities , 101161(a) Limitations on Capacity, 101212(d)(1)(C) Reporting Requirements, and 101223(a) Personal Rights. LPA Sarah Garcia informed director Loretta Munoz, that this report dated 05/28/2025 documents (2) Type A citations which shall be posted for 30 consecutive days as there are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Sarah Garcia informed director Loretta, to provide a copy of this licensing report dated 05/28/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and report was reviewed with the director, Loretta Munoz. A notice of site visit was given and must remain posted for 30 days. End of Report Page 2 During the course of the investigation, additional allegations alleging staff yell at children in care and facility operated out of ratio were disclosed. On 3/27/25, LPA was able to interview the Reporting Party (RP) for further information. During today's visit, LPA Garcia interviewed 3 staff. During the investigation, LPA Garcia interviewed 12 staff, reporting party, 7 authorized representatives and obtained the facility roster, parent handbook, “rollcall sheets”, staff timecards, name to face reports, infant needs, services, plan, and sleep logs. All staff interviewed stated they do not yell at children in care and they do sanitize toys after each use. Staff stated that parents will be contacted when children are ill in care and can return to daycare in 24 hours. Staff shared feedback regarding their experience working at the daycare, there was not evidence to corroborate the allegations. Based on record review of staff timecards and children’s "rollcall sheets", there was not evidence to corroborate the allegations. Throughout the investigation, LPA interviewed children’s authorized representatives. Representatives interviewed shared feedback regarding their enrollment experience, there was not evidence to corroborate the allegations. Based on interviews and record review, the allegations that: (1) staff are not sanitizing toys, (2) staff allow accept children with signs of illness into care, (3) staff yell at children in care, (4) and facility operates out of ratio are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted and report was reviewed with the Director, Loretta Munzo. No deficiencies cited. A notice of site visit was given and must remain posted for 30 days. End of Report