Office review·July 10, 2023

An informal office meeting was conducted on this date, 7/10/2023. In the Orange County Regional Office. In attendance was Licensing Program Manager (LPM) Judy Hanson and Licensing Program Analysts (LPA) Dean Thompson along with Director/Regional Operations Manager Kayla Hackett and Assistant Director Sarah Lee. The purpose of the informal meeting was to discuss the following. 101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs (1) No child(ren) shall be left without the supervision of a teacher at any time.... Supervision shall include visual observation. 101223 Personal Rights (a)The licensee shall ensure that each child is accorded (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication, or aids to physical functioning. 101226 Health-Related Services (a) The licensee shall immediately notify the child's authorized representative if the child becomes ill or sustains an injury more serious than a minor cut or scratch. The licensee shall obtain specific instructions from the authorized representative regarding action to be taken. 101226 Health-Related Services (b) The licensee shall make prompt arrangements for obtaining medical treatment for any child if necessary. Continue to Page 2 Page 2 101212 Reporting Requirements (d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event (1) Events reported shall include the following (B) Any injury to any child that requires medical treatment. On 1/25/2023 a complaint was received. On 3/6/2023 The facility received three Type B Citations. Two citations pertaining to Health related Services and one Type B for Reporting Requirements. On 4/10/2023 a self reported Unusual Incident Report (UIR) was filed with the Licensing Office. The facility reported a child being left unattended without any supervision from staff on the play yard. On 3/9/2023 a self reported Unusual Incident Report (UIR) was filed with the Licensing Office regarding personal rights violations to children in care. On 7/5/2023 one Type B Personal Rights citation was issued . During the informal conference, Director discussed implementing face to name. Director stated they have revisited what supervision looks like, conducted training's on head count tracker documented on attendance sheets with 30 minute intervals. Facility is conducting a three day Annual Professional Development training to discuss personal rights, supervision, and health related services. Upon receipt of this report pertaining to a conference conducted by a local Licensing Agency in which issues of non-compliance are discussed, the Licensee must: 1) Provide a copy of this report to the parent/guardian of children currently enrolled by the next business day or immediately upon return. 2) A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). 3) Obtain signature and date from the child's parent/guardian on the Acknowledgement of Receipt of Licensing Reports LIC 9224. 4) Keep a record immediately upon receipt of the completed and signed LIC 9224 acknowledging receipt of this report in the child's file. Continue to Page 3 Page 3 Director was informed to provide a copy of this report and LIC 9224 (Acknowledgement form). Increased unannounced visits to the facility will be conducted by Community Care Licensing for the next 2 years to monitor compliance. The purpose of these increased inspections to ensure we as the Department are working with the licensees to ensure a return to compliance of regulation and code. The following was discussed with the Director: 1. The facility must be in compliance at all times. 2. The licensee's will be placed on required visits for the next two years. 3. The facility will be placed on increased inspections for two years. 4. The Director was advised to check the Child Care Licensing web site at www.ccld.ca.gov for quarterly updates, forms, and regulations. 5. Director was advised subsequent citations within the next 12 months will result in civil penalties. Technical Support Program (TSP) was discussed and a hand out was given to Kayla Hackett. Kayla Hackett has agreed to a TSP referral. Exit interview conducted with Kayla Hackett, who is in agreement with the above. A copy of this report was provided to Kayla Hackett.