complaint·May 21, 2024

During the course of investigation, LPA interviewed 7 staff members, 5 children and 4 parents, and reviewed records. Regarding allegations (1) Staff inappropriately handled a day care child. LPA interviewed 7 staff members, Staff stated they have not witnessed S1 handle a child in an inappropriate manner. Staff 5 (S5) stated, Staff 1(S1) relationship with children is a very positive relationship, S1 is loving and caring. S1 sings the good morning song with the children during circle time. S1 has positive vibes. S7 stated, S1 really loves the kids. S1 has a good relationship with the children and parents. Regarding allegations (2) Staff tone of voice is not appropriate. LPA interviewed 7 staff members, S2 stated they have not witnessed S1 use inappropriate tone of voice when speaking to children. S2 stated, S1 speaks in a firm or stern tone. S1 tells the children what to do, and not to do certain things, like throwing toys or running. S5 stated they have not witnessed S1 uses inappropriate tone of voice when speaking to children. S6 stated they have not witnessed S1 use inappropriate tone of voice when speaking to children, S6 stated, S6 observed S1 speak in a stern voice not inappropriate but usually when S1 tells someone not to hit or hurt someone else. LPA Duron interviewed 5 children. All 5 interviewed children did not reveal any staff violating their rights. LPA Duron interviewed 4 parents. All interviewed parents stated they did not have any concern with facility. Based on the information gathered from LPAs’ interviews, observation, and the reviewing of records, there is insufficient evidence to corroborate the allegations: Staff inappropriately handled a day care child. Staff tone of voice is not appropriate. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur in the day care facility, therefore the allegations are UNSUBSTANTIATED. An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door. Page 2 of 2. End of Report.