Complaint·December 21, 2021

(page 2) Staff were interviewed by LPA on 11/3/21, and during the interviews staff exhibited knowledge of personal rights regulations and stated they are always within compliance of the personal rights regulations and treat all children and parents equally and with respect and dignity. Parents were interviewed on 11/3/2021, and had generally positive feedback regarding the facility. Children were interviewed during the inspection on 11/3/21, and had no information leading to a preponderance of evidence to support the allegations. LPA made attempts to contact reporting party and interview the reporting party and conduct an interview with child #1, but did not get a response. From these interviews with staff, children, parents, observations of the classrooms, and review of facility documentation there was insufficient information to create a preponderance of evidence to support these allegations. Based on all this information the preponderance of evidence standard for these two allegations was not met, therefore the above allegations are found to be unsubstantiated. From all of the available information obtained by LPA during the course of the investigation, that there is insufficient evidence indicating that staff handled a child in a rough manner or are discriminating against a parent. Based on all of the information LPA was able to obtain, LPA was not able to determine that these allegations were false or untrue. LPA was unable to make the determination that these allegations are unfounded or untrue; and that at all times all children are always handled with care and all parents are treated with respect and dignity and not discriminated, at all times. Therefore the most accurate finding for these two allegations must remain at unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are unsubstantiated. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.