complaint·February 25, 2026

(Page 2) On 1/26/2026, the Orange County Regional Office received a complaint with two (2) allegations listed above: Reporting Party (RP) alleged that (1) child sustained an injury due to the facility not ensuring a safe environment and (2) facility did not meet reporting requirements. On 1/30/2026, LPA made an unannounced visit to the facility and interviewed three (3) staff and three (3) children. Staff interviewed stated that on the day of the incident, there were two staff members present in the classroom. One staff member was in the back half of the room, and the other staff member was in the front half of the room checking in children as they were being dropped off for the day. During this time, Child 1 (C1) had stepped up onto the frame of a children’s costume shelf located in the classroom. According to the staff present at the time of the incident, they asked C1 to step down, but as C1 stepped down, their hands pulled the upper part of the shelf which caused the shelf to fall on C1. Staff stated that the shelf tipped over and hit the side of their forehead. Both staff present approached C1 immediately to assist and observed a red mark on the forehead, but there no bumps or cuts to the skin. Staff stated that they notified the director right away. Director called C1’s parents approximately 30-40 minutes after the incident. Staff stated that they completed an incident report following the incident. One (1) out of three (3) children interviewed stated that the shelf has fallen, but they did not confirm whether the shelf fell on C1. The incident report and interviews conducted showed that the facility followed reporting requirements by notifying C1's authorized representatives. Director provided LPA with copies of the facility roster, incident report for C1, and additional documents for investigative review. LPA did a physical inspection of the costume shelf which has since been removed from the classroom. The costume shelf is portable with wheels at the bottom of the shelf and is expected to be moved around the classroom as necessary, meaning that it does not need to be secured. On 2/25/26, LPA observed that the facility is making alterations in the classrooms to ensure that similar incidents do not reoccur going forward. The facility is in the process of securing furniture, placing furniture back to back for more security, and rearranging furniture to ensure maximum safety for the children in care. (Go to Page 3) (Page 3) The Orange County Regional Office has investigated the complaint alleging (1) child sustained an injury due to the facility not ensuring a safe environment and (2) facility did not meet reporting requirements: although the allegations may have happened or are valid, there was not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No deficiencies cited. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director, Athinia Huber. End of report.