complaint·March 18, 2021

On 3/18/21 at approximately 1:45pm due to the COVID-19 pandemic, Licensing Program Analyst (LPA), Amanda Blesi, conducted a tele-inspection via Facetime and met with Director, Mallory Shepard, to deliver findings and conclude the complaint investigation of the above allegation. Census was 25 children supervised by 3 staff. The complainant alleged that a staff member handled day care children in a rough manner. During the investigation, LPA conducted interviews with both staff and parents. Based on the interviews, the preponderance of evidence standard was not met; therefore, the allegation is UNSUBSTANTIATED. An exit interview was conducted and Notice of Site Visit was provided to be posted for 30 days. Facility evaluation report was emailed to Director and an email verification of receipt of report will be used in lieu of a signature on this report.