complaint·June 26, 2025

LIC9099C Pg. 2, Unsubstantiated It was alleged that staff handled child in a rough manner, when a subject staff was observed yanking a subject child’s arm to raise the child up. The LPA conducted a review of records, made observations and conducted interviews with pertinent parties relevant to the investigation which revealed the following. Pertinent parties interviewed did not corroborate the allegation and denied a staff yanked a child by the arm and indicated the subject staff was in the process of preventing a child from hitting the floor, after throwing themselves backwards. During the investigation the LPA did not observe of violations of staff caring and supervising children. The LPA was unable to interview other parties pertinent to the investigation. Based on LPA observations, review of records, the inability to interview other pertinent parties and conflicting statements obtained during the investigation, the allegation is determined to be unsubstantiated. It was alleged that staff yell at children in care when a subject staff was observed yelling in an angered tone at a daycare child. The LPA conducted a review of records, made observations and conducted interviews with pertinent parties relevant to the investigation which revealed the following. Pertinent parties interviewed did not corroborate the allegation and denied a staff yell at daycare children. Pertinent parties stated that voices may be raised in a classroom to gain the attention of daycare children, however the voices are not spoken in a harsh tone. During the investigation the LPA did no observe staff yell at children. The LPA was unable to interview other parties pertinent to the investigation. Based on LPA observations, review of records, the inability to interview other pertinent parties and conflicting statements obtained during the investigation, the allegation is determined to be unsubstantiated. It was alleged that a staff uses inappropriate language with children present when a staff was observed yelling for a subject child to “Get up!”, from the floor while yanking the child by the arm. The LPA conducted a review of records, made observations and conducted interviews with pertinent parties relevant to the investigation which revealed the following. Pertinent parties interviewed did not corroborate the allegation and denied a staff uses inappropriate language or words to instruct children. During the investigation the LPA observed the staff to use appropriate language when instructing and redirecting daycare children participating in activities throughout the day. The LPA was unable to interview other parties pertinent to the investigation. Based on LPA observations, review of records, the inability to interview other pertinent parties and conflicting statements obtained during the investigation, the allegation is determined to be unsubstantiated. See LIC9099C Pg. 3, Unsubstantiated LIC9099C Pg. 3, Unsubstantiated Although the allegations that facility staff handled child in a rough manner, a facility staff yells at children in care and a staff uses inappropriate language with children present may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegationa are UNSUBSTANTIATED. No citations issued for the investigation. See LIC809 Case Management Evaluation Report generated on today's date documenting a deficiency cited for a Type B violation. No Civil Penalties Issued. Exit interview was conducted and a copy of this report was provided to Director Diana Ramirez. A notice of site visit was provided and must remain posted for 30 days.