complaint·October 10, 2023

There is an allegation that a child sustained unexplained injury while in care. Interviews revealed that C1 who attends the facility hits or bites other children when upset of not getting what C1 wants. As per staff the child was never observed having any injuries or bruises while in care. Facility makes a report of every incident that occurs and provides a copy to the parent during pick up time. There were no injuries recorded for C1 on the day of the incident and there were no witnesses to C1 getting injured while in the daycare. The second allegation is that staff restrained children in care. Interviews revealed that there are child size appropriate chairs with belts in the classroom that is used during mealtimes or activity times. As per the interviews children are fastened with the attached belt to avoid any accidents or injuries to the child or their peers. Interviews further revealed that this chair is not used as a form of time out for disruptive behavior. From the information received by interviews with staff, and facility documents the above allegations cannot be verified. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore, the allegations are UNSUBSTANTIATED. An exit interview was conducted, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.