complaint·July 6, 2022

Regarding the allegation staff yelled at child in care, it was alleged that a staff member yelled at a child in care. Confidential interviews with facility staff revealed conflicting information, whereas some staff members denied the allegation and other staff could not corroborate the allegation. Additionally, interviews conducted with children could not corroborate this allegation with a preponderance of evidence. Lastly, during LPA’s visits to the facility on May 04, 2022, and June 13, 2022, LPA King did not hear and/or observe any teachers and/or staff members yelling or screaming at any of the children in care. Confidential interviews did disclose however, that there is a staff member that does project their voice at times to get the children’s attention, but the projection of their voice is not yelling at anyone intentionally or in a mean/angry tone. Based on the information obtained during this investigation, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . An exit interview was conducted, and this report was reviewed with the Site Supervisor, Maria Hernandez, and a copy was provided. Appeal rights were discussed and provided during the exit interview. A Notice of Site visit was given, and the Licensee understands that it must remain posted for 30 days.