complaint·August 27, 2025

It was then alleged that staff supervising children are not qualified teachers. This allegation is regarding an incident where Aides are the only ones who supervise children in the mornings on the playground as they arrive at the center. Through interview with mentioned staff in the allegation, it was determined that although the staff member fills the role of an “aide”, they are a qualified teacher, confirmed through record review. It was then alleged that the facility is operating out of ratio. In the statement provided by the reporting party, there was not a mention of specific dates; however, 4 of 4 staff all stated that the ratio is not a concern as the center works with their other properties to adjust staffing as necessary when needed. LPA observed daily schedules and found no ratio concerns. It was then alleged that the staff does not ensure facility is free of mal odors. Interview with staff confirmed that there was a leak of a toilet in the center that caused a rug to gently smell while it was drying. This light odor was over a span of approximately 3 days after being cleaned. There were no parent complaints, and upon LPA’s inspection, LPA found no intrusive smell or odor that would warrant an uncomfortable environment for children in care. Based on the information obtained from interviews, documentation, and LPA inspection, the allegations are found to be Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and a copy of this report was provided along with a copy of the Appeal Rights was provided. A Notice of Site visit was given, and the Licensee understands that it must remain posted for 30 days.