complaint·April 21, 2022

On 4/12/2022 the child's parent arrived and parked on a nearby parking lot, of the facility, next to the outdoor playground. The child was outdoors playing at the time their parent arrived. Although the parent did not enter the premises, they did make physical contact with their child, through a gap on the fence. The interaction between parent and child lasted approximately 3 minutes, without the physical intervention of staff. The parent then left the area soon after. The contact was observed by staff and was then reported to the Director. The child and the remainder of the children remained outdoors playing for an additional 10 minutes before going back inside the facility. In reviewing the facility's Parent Handbook, the goal of the facility reads, "We believe in providing children with an accepting safe environment...", which the handling of this incident did not follow. Based on interviews, that were conducted, and a review of additional pertinent information obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. See LIC 9099-D for cited deficiency A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. An exit interview was conducted, and the report was reviewed with the Director Sapna Sachdev.