Complaint·April 30, 2025

Incidents/concerns included a child taking a toy or other items from children, including one child hitting them back for doing so. Another child running around hitting, pinching, and scratching other children. Other incidents resulting in scratches on child(ren) faces and another child with a bite or scratch on their back. Concerns detailed in the documents reviewed, included a parent/legal guardian informing the facility that their child claimed another child hit them while outside however, there was no written details or confirmation/response by staff regarding this incident. Another written concern made by a different parent/legal guardian, was regarding a scratch or bite that was observed on their child’s back, which the child claimed was made by another child in care. This concern also did not include a response by staff as to whether they were aware of its occurrence. These incidents/concerns reported did not involve just one child but instead, several, however some as repeat offenders. As a result, and in addressing incidents/concerns regarding behaviors, the facility staff/teacher have paused the regular curriculum, and tried incorporating socio-emotional strategies/skills to assist the children with their aggressive behavior. Also, continued use and practice of shadowing children, as needed. Based on the information obtained, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the Director Deborah Angulo.