complaint1 citation
October 21, 2025
What Happened
Complaint investigation substantiated. Facility failed to properly document and communicate recent behavioral incidents to parents before terminating child's enrollment. Director decided on termination before scheduled parent meeting.
Observations
- Allegation substantiated: Facility did not document or communicate recent behavioral incidents to parents before enrollment termination
- Parents were informed of child's enrollment termination on the day of meeting scheduled to discuss ongoing behavior concerns
- Director and staff decided on termination outcome before October 3 parent meeting
- Behavioral incidents allegedly occurring between September 12 and October 3 were cited as termination reason but were not documented in facility records or communicated to parents
- Previous incidents (biting, scratching, pushing, invading personal space, bulldozing) were properly reported, documented, and disclosed
- No incident reports found for alleged recent behavioral incidents in facility documentation or Lilio app communications
Citations Issued
Type B101219(f)
What does this citation mean? →Data sourced from California Department of Social Services (CDSS) public records. Updated weekly. If you believe any information is inaccurate, report it here.