Complaint·November 6, 2024

The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegations and gathered the following information: A child began to cry upon seeing their parent walk up to the classroom. The child was in the arms of a staff at the time. Child cried several times throughout the only two days that they were in care. Staff would carry the child in their arms throughout the two days to comfort them. As the staff was carrying the child, it appeared that the child released a bit of gas (have a bit of flatulence or flatulate), and so the teacher opted to wait a bit longer to change the diaper just in case the child had not completed their bowel movement. This information was provided to the parent as the child was being handed to them from the staff. Although the option to change the child’s diaper was given by staff, parent proceeded to gather the child’s personal items, and exited the classroom. In reviewing information obtained from the Lillio application log, for October 2, 2024, at 2:32pm it showed diaper check/changes at 9:55am and 11:20am. Then, after the child was signed out of the facility and at 3:49pm, it showed two additional entries for diaper checks/changes at 12:30pm and 2:02pm, which were not there previously. Diaper checks/changing services, according to posted notification (per Deborah), are done at least three times a day. Some staff will check/change diapers every one to two hours, or more often if needed. The times of the checks/changes are written on a white dry/erase board and then entered into an application, known as Lillio, that is utilized to communicate with parent/legal guardians regarding activities/services for their children. The times are not always logged in real time, sometimes staff will log the information within the hour and no more than two. The information obtained regarding the alleged marks and/or scratches was reviewed, and it could not be determined if the mark(s) were a bruise, mark(s) made by carrying the child for long period of time, or by car seat restraint, since they were not observed until the child arrived at home. Also, there were no reports made or obtained regarding incident/injuries involving the child. Based on the information obtained, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the Director Deborah Angulo.