complaint·June 2, 2022

Licensing Program Analyst (LPA) Kelly Ferrara conducted a complaint follow up inspection to deliver findings and met with Director Nancy Galvan. LPA observed there were currently 50 preschool children in care with five staff. During the investigation, LPA obtained relevant documentation and pictures and conducted interviews with Reporting Party, Director, and staff. It was alleged that a child in care received an injury by being poked in the eye with a paintbrush by another child and it was not reported to the parent. Director and staff stated that the injury occurred right before the child was picked up from care and the parent was told by staff at that time. LPA learned that the child was taken to the emergency room and the eye doctor, therefore the eye injury should have also been reported to Licensing. Based on the evidence obtained, LPA determined that the allegation is substantiated, meaning the preponderance of evidence standard has been met. Exit interview was conducted and a copy of this report was given to the Director. Notice of Site visit was provided which must remain posted for 30 days.