complaint·October 9, 2023

Licensing Program Analyst Jennifer Velasco (LPA) met with Assistant Director Hailey Tuaumu (D2) to deliver findings. LPA toured the facility, including all activity and classroom spaces, restrooms, food service and outdoor play areas. D2 was reminded never to exceed the conditions, limitations, and capacity specified on the license. Facility hours of operation are Monday through Friday from 7:00 AM to 6:00 PM. It was alleged s staff hit a day care child. During the investigation, LPA observed staff provide care to children, conducted interviews, and reviewed documents. Witness statements, LPA observations, and facility documentation failed to corroborate the allegation. The preponderance of evidence standard has not been met; therefore, the allegation is unsubstantiated. An exit interview was conducted, and this report was reviewed with D2. Appeal Rights and notice of site visit were provided. Notice of site visit shall remain posted where visible to parents for 30 days.