complaint·May 9, 2023

Licensing Program Analyst Jennifer Velasco (LPA) conducted unannounced subsequent complaint investigation inspection and met with Facility Representative, Director Franklin Bay (D1). LPAs toured the facility, including all activity and classroom spaces, restrooms, food service and outdoor play areas. Census included 45 preschool children being supervised by seven classroom staff. D1 was reminded never to exceed the conditions, limitations, and capacity specified on the license. Facility hours of operation are Monday through Friday from 7:00 AM to 6:00 PM. The following violation was alleged: Facility is operating out of ratio. LPA conducted interviews, reviewed facility and other documents, and observed care in the facility. Witness statements, documentation, and observation failed to corroborate the allegation that the facility operated out of ratio. The allegation is therefore unsubstantiated. Exit interview was conducted, appeal rights were provided, and a Notice of Site was posted and must remain posted where visible to parents for 30 days.