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complaint1 citation

January 26, 2024

KINDERCARE LEARNING CENTER

What Happened

Complaint investigation substantiated. Facility staff failed to apply authorized ointment as documented in child's file during diaper changes, in violation of Personal Rights regulations. Ointment tube was opened but visibly unused. Type A deficiency issued with immediate risk to child's personal rights.

Observations

  • SUBSTANTIATED: Staff did not apply ointment as directed by authorized representative
  • Child's authorized representative documented ointment application requirement for diaper changes
  • LPA observed ointment tube with removed seal but no visible residue (visibly unused)
  • Violation of Title 22, Section 101223(a)(3) Personal Rights
  • Preponderance of evidence standard met through interviews and records review

Inspector Focus

Child Records

Data sourced from California Department of Social Services (CDSS) public records. Updated weekly. If you believe any information is inaccurate, report it here.