complaint·January 26, 2024

Review of children files revealed the child’s authorized representative documented ointment was to be applied to the child during while changing diapers. While touring the classrooms, LPA observed the ointment tube and although the seal had been removed, it was visibly notable the ointment was never used, as there was no visible spread residue. Based on LPAs interviews and records review, the facility staff did not comply with the Title 22 regulation of the Personal Rights section, 101223(a)(3). The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 12) are cited on the attached LIC9099D. Appeal rights issued and discussed with, Assistant Director, Juliann Abbott, and their signature on this form acknowledges receipt of these rights. An exit interview was conducted, and a copy of this report was provided to Assistant Director, Juliann Abbott. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.