complaint·May 5, 2022

Licensee stated that she felt challenged and defeated by the situation, but she talked to parents and children to reconcile differences. It was also reported that there were numerous incident(s) involving the same group of children at the facility having issues with cell phone usage. Licensee explained that she addressed behavior(s) and spoke with parent(s) of children involved and with parent consent, the licensee implemented a policy to limit the amount of time (and apps) that children were utilizing social media. Licensee denied any children sustaining injuries while in care alleging that children occasionally played rough with each other, but they never intentionally hurt each other. Licensee acknowledged incident(s) brought to her attention regarding a child who alleged being scratched and bullied at the facility by another child; it was revealed during interviews conducted with children that they all enjoy playing with older children in group activities. During interviews child(ren) in care did not disclosed being hurt, bullied, or feeling sad because of the presence and/or interaction of other children in spite of age difference. Licensee stated inappropriate behavior was never permitted at the facility and children with behavior issues were redirected to positive activities. Parent(s) were remainder of facility contract agreement Page N. 3 (I) (a) and (d). Termination of contract/ I . By the provider when: a. A child's behavior threatens the physical or mental health of others at this facility . d. Friction develops between provider and parent/legal guardian, which interferes with the harmony and well-being of children or daycare activities. Lastly, it was also alleged that license left daycare child(ren) unattended and failed to meet child(ren) toileting needs. Per information obtained from pertinent parties, it was disclosed that child(ren) in question were dropped off at their home earlier due to child(re)showing signs of illness. Parent(s)/legals guarding was made aware of licensee’s intention. Licensee disclosed that parent(s)/legal guardian(s) reluctantly told licensee to leave children with a family member who was home. Interviews conducted revealed that a child(ren) who attended the facility was not being assisted with toileting needs; however, it was disclosed that the child in question started daycare without being potty trained and eventually was able to go to the restroom independently. Witness corroborate that younger child(ren) tended to leave bathroom door open to ask for help if needed. Please see additional page 9099C Licensee and licensee's assistant understand that although children are independent, they must verify periodically that all children are doing well while going to facility's restroom. After a thorough review of all information obtained, there is conflicting information regarding the allegations. Although allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore allegations are deemed Unsubstantiated at this time. An exit interview was conducted, and a copy of this report was provided to licensee, Mrs. Laura Argumedo. A Notice of Site Visit issued and must be posted for 30 days. A copy of this report was provided to the facility. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. A copy of this report must be made available to the public, at the facility site, for 3 years. Based on licensee’s own addition the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, divisions & chapter number are being cited on the attached LIC 9099D.) Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility for the next 12 months. The Notice of Site Visit and Type A Deficiencies from today’s visit must be posted for 30 days. Failure to keep these posted for the entire 30 days will result in an immediate $100 civil penalty for each. An exit interview was conducted, Notice of Site Visit posted, appeal rights discussed and given to the licensee, along with a copy of this report and a LIC9224 form. A copy of this report was provided to the licensee on this date. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.