complaint·August 21, 2025

Appeal Rights issued and discussed with facility representative and their signature on this form acknowledges receipt of these rights. Exit interview conducted, and report was reviewed with the facility representative Yahaira Martinez. A notice of site visit was given to facility representative Yahaira Martinez and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. This report must be made available to the public for 3 years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. It was alleged that staff inappropriately handled day care child. Information gathered alleged that the facility staff handled C1 and C2 in a rough manner. Information gathered alleged that Staff 15 (S15) held C1 and C2 by their arms and then pulled downward at a slow but firm pace to make them both sit on the floor. However, a majority of the information gathered stated that C1 and C2 were never handled in this way and were never handled in a rough manner. Additionally, a majority of the information gathered stated that the facility staff have never handled children in a rough manner and instead employ other appropriate strategies to get children to follow directions. Additionally, information gathered with randomly selected video footage showed that on the 6 random dates selected, staff in C1 and C2's classroom handled children gently and appropriately, when necessary. It was alleged that facility staff inappropriately punished day care children. Information gathered alleged that the staff had children stand close to and face a wall for a short time when the child did not follow directions. However, the majority of the information gathered stated that facility staff use other ways to provide appropriate consequences for children. A majority of the information gathered stated they never make children stand against a wall and instead speak with the children, offer them a different activity to do, have them sit with a teacher to take a break, or apologize to another student if they affected another student. Additionally, information gathered with randomly selected video footage showed that on the 6 random dates selected, staff in C1 and C2’s classroom provided appropriate consequences to children’s inappropriate behavior. Due to conflicting information obtained about the alleged allegations, the evidence collected was not sufficient to substantiate or refute the above allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are UNSUBSTANTIATED. SEE LIC9099C for a continuation of this report.