complaint·October 31, 2023

Licensing Program Analyst (LPA) Rachel Zeron arrived at the facility to conclude a complaint investigation in regard to the above allegations received on 10/13/2023. A previous visit was conducted on 10/13/2023 to initiate this investigation. LPA were given access to the facility by the director, Pamela Fox. LPA discussed the purpose of today’s visit, took census, and toured the facility. LPA met with the director to further discuss the complaint allegation and deliver findings. During the investigation, LPAs made observations, reviewed pertinent documentation, and conducted interviews with pertinent parties. It was alleged, Staff did not prevent day care child from being bullied by another child in care. Based on inconsistent statements the were disclosed and LPA unable to obtain statements from all pertinent parties involved, the allegation is UNSUBSTANTIATED at this time. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred. An exit interview was conducted with the director, Pamela Fox .A copy of this report was provided, and a Notice of Site (NOS) Visit was issued and shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC9213) must remain posted for 30 days.