complaint·October 11, 2024

Page 2/2 On 10/02/2024, LPA Gerth made a sub sequential visit to the CCC to conduct confidential interviews with children (C2, C4-C6), regarding the allegations made. LPA also reviewed pertinent files and documentation. Regarding the allegation Staff handled day care children in a physically inappropriate manner. During the investigation, interviews with staff revealed that some staff members may be more adept in communication skills than others, therefore have formed stronger staff /parent channels of communication. Due to the lack of suitable communication at times on behalf of the CCC, it was found that some parent concerns discussed may not have been adequately addressed, however through corroboration of staff interviews, it has been supported that staff members have not personally handled children in an inappropriate manner and have not witnessed other staff doing so. Additionally, confidential interviews conducted with children also did not support this allegation. LPA also made an attempt to interview the alleged victim, but the parent declined child interviewed due to being non-verbal and did not want to put any further stress on the child. Therefore, based on interviews conducted, observations and evidence collected, LPA Gerth was unable to corroborate this allegation. Regarding the allegation Staff yelled at day care children. Further Interviews with staff revealed that although footage of the alleged incident was previously reviewed by management, the footage was no longer available for viewing. Management states that the footage did not reflect the allegations made and at no time was S2 heard yelling or inappropriately handling any children in care. Additionally, confidential interviews conducted with parents and children did not reveal any issues or concerns regarding the allegation(s). Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. A copy of this report, appeal rights and Notice of Site Visit were provided to Facility Representative Jesus Mendoza, and was reminded that the \342\200\234Notice of Site Visit\342\200\235 must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.