Complaint·April 19, 2023

On 4/19/23 at 9:30am, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegations. LPA Castellon met with assistant director Alma Esseler and Director Jessica Dorn and discussed the purpose of the inspection. It was alleged that: Facility is operating out of ratio and that Staff did not meet child's needs During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with day-care parents, day-care children and facility staff. LPA Castellon attempted to interview reporting party, but the number listed is not valid. LPA obtained documents pertaining to the investigation. LPA Castellon could not corroborate the allegations. Due to conflicting statements obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. A copy of today's report, Notice of Site Visit and appeals rights given to the licensee. An exit interview was conducted with facility director and she stated that she understood. Notice of Site Visit should be posted for 30 days from today's date.