Complaint·May 26, 2023

On 5/26/23 at 9:15am, Licensing Program Analysts (LPA) Adrian Castellon made an unannounced complaint inspection and met with assistant director Alma Esseller to deliver complaint findings for the above listed allegation. This agency has investigated the allegation listed above. During the investigation, LPA interviewed the facility staff and day-care parents. Two unannounced inspections were conducted. It was alleged that Staff left day care child soiled for an extended period of time resulting in day care child developing a diaper rash. . Based on interviews, staff admission and review of facility documents, it was determined that Staff left day care child soiled for an extended period of time resulting in day care child developing a diaper rash. Based on interviews which were conducted, staff admissions and review of facility documents, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Type B citation is cited on the attached LIC 9099D. Appeal rights were discussed with assistant director. A copy of the appeal rights were given to assistant director.