complaint1 citation
November 13, 2025
What Happened
Complaint investigation substantiated. Facility failed to provide adequate supervision of children with known behavioral concerns. Staffing shortages and poor communication about behavior plans contributed to biting incident.
Observations
- Incident on 08/19/2025 where child C2 bit child C1
- C2 has ongoing biting behavior with multiple incidents
- Director aware of C2's biting behavior and staffing shortages
- Family Pledge and Support Plan developed (6/24/2025) but incidents continued
- Additional incident 08/26/2025 with child pushing - no staff observation or intervention
- Transitions often understaffed with limited supervision
- Staff not positioned adequately to observe and intervene during outdoor play
- Inconsistent staffing and frequent staff turnover
- No assigned teacher to classroom - staff unaware of behavior plans
- Poor communication among staff hindered plan implementation
- Multiple incidents of pushing and biting reported by parents
- Parents expressed supervision and turnover concerns
Inspector Focus
Supervision/Ratios
Data sourced from California Department of Social Services (CDSS) public records. Updated weekly. If you believe any information is inaccurate, report it here.