Office review·December 7, 2023

On 12/7/2023 at 3:01pm, an office meeting was conducted with Licensee Representative Tammi Reliford to discuss recent complaint allegations and citations issued. Present at the meeting was Director Jessica Dorn, Licensing Program Manager (LPM) Cynthia Gray and Licensing Program Analyst (LPA) Adrian Castellon. . On 09/22/23 and 10/20/23 during complaint inspections, the facility was cited a Type B citation on each occasion; Section 101429(a)(1) Responsibility for Providing Care and Supervision for Infants. LPA and LPM reminded Licensee Representative and Director that the plan of corrections for the Type B citations issued on have not been submitted. Licensee Representative stated the Plans of Correction will by submitted by 12/11/2023. LPM discussed the above deficiency with Licensee Representative and Director. The Director was provided regulation Section 101429; Responsibility for Providing Care and Supervision for infants, 101416.5 Staff-Infant Ratio, and 101415 Infant Care Center Director Qualifications and Duties. Director was advised that a civil penalty for repeat violation will be issued at a later date due to time constraints. Licensee Representative and Director were informed that repeated violations or failure to comply with licensing laws and regulations may result in administrative action taken by the Department. Licensee Representative and Director stated they understood and will ensure the facility complies with all regulations and laws governing Child Care Centers. The Director was provided with the following resources: A Technical Support Program (TSP) brochure and the TSP email: childcaretechnicalsupport@dss.ca.gov . Licensee Representative and Director were advised to notify LPA if interested in participating in TSP. LPM recommended that facility staff review the following videos from https://ccld.childcarevideos.org : Teacher to Child Ratios In Child Care Centers, Supervising Children in Child Care Center, Children's Personal Right in Child Care. Child Care Advocate information was provided: (714) 703-2800 or childcareadvocatesprogram@dss.ca.gov. Licensee representative and Director were provided with Duty Line number 619-767-2248. Please submit your Unusual Incident Report by email to: SDIncidentReports@dss.ca.gov or by Fax at (619) 767-2203.