complaint·February 26, 2026

The director and staff denied all allegations. Facility staff stated they were unaware of any unexplained injuries to a child in care. Daycare parents reported they had not been informed of any injuries; however, when there is an injury staff inform the parents. Staff stated that children are supervised and monitored at all times. Staff acknowledged that some children bite; however, they indicated that staff work closely with children to prevent such incidents. Staff and parents also reported that at the beginning of the school year, some children wore diapers or pull-ups during potty training, but currently, children do not wear diapers in the classroom. No information was provided by staff or parents to substantiate that children were hit while in care. Due to conflicting statements obtained during the course of the investigation, the above allegations are found to be UNSUBSTANTIATED meaning that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Director was provided appeal rights (LIC9058) and their signature on this form acknowledges receipt of these rights. Provided Notice of Site Visit. No deficiencies cited. The child was returned to care without appropriate toileting and hygiene care being completed, it was determined that facility staff failed to ensure a child’s personal rights were met. The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, are being cited on the attached LIC 9099D.