complaint·April 2, 2025

licensee stated that the playground area is cleaned weekly, and that playground mulch and sand are replaced annually each December. The licensee provided a compliance certificate from December 2024 for “playfiber,” as a well a vendor’s invoice for playground service. Parents interviewed did not express concern with the safety of the outdoor play areas. The RP did not provide any visual evidence to support the allegations, and in interviews, acknowledged uncertainty if the playground surface was safe or not safe. The licensee reported to CCLD on January 13 that the center director had resigned and that a search for a new director would commence. In the absence of a permanent director, the licensee installed Erica Castaneda, the director from the licensee’s other child care center, to be the interim director present at the facility. In the event of their absence, fully qualified teachers and/or the licensee were present as substitutes. The RP stated a designated substitute was not present – specifically, afternoons from 2-5 pm – but also, that the facility’s “The Core Team,” which consists of qualified staff was present. Staff interviewed conveyed that either the interim director or a staff lead was present in the afternoon to greet parents. During a visit to the facility, LPA observed the presence of both, at the hours the violation alleges. LPA has determined that the licensee arranged for fully qualified staff to be in place during operating hours. Based on observation, record review, and interviews, the above allegations cannot be proven or disproven. Therefore, they are considered UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report was reviewed with Hillary Clark, lead teacher. Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights provided.