Incident investigation·May 14, 2026

On 05/14/2026, at 01:45 PM, Licensing Program Analyst (LPA) Dana Stevens conducted an unannounced Case Management inspection to follow up on two (2) self reported Unusual Incidents. Upon arrival, LPA met with Assistant Director, Janalyn Hall, and discussed the purpose of the inspection. There were 10 infants present and 5 staff during the inspection. LPA interviewed Assistant Director and staff, and reviewed video footage of one of the incidents. Based on interviews it was determined that on 04/21/2026, around 12:00 PM in the Infant Room 2 classroom, Staff 1 (S1) witnessed Staff 2 (S2) restraining Child 1 (C1) who was crying on their sleeping mat. S2 was observed repeatedly pushing C1's head down on the mat with one hand and patting C1 forcefully on the back while C1 continued to cry. The Director was informed of the incident the same day and reported it immediately to the parents of C1. The Director reported this incident timely to Licensing on 04/23/2026 via an Unusual Incident Report (LIC 624.) Based on interviews and review of video footage, it was determined that on 05/06/2026 around 3:35 PM, Child 2 (C2), an infant, exited a classroom unnoticed and remained in the hallway unsupervised for about 50 seconds, until retrieved by Staff 3 (S3). C2 was found to be unharmed. The Director reported the incident immediately to the parents of C2 and reported it timely to Licensing on 05/06/2026 via an Unusual Incident Report (LIC 624.) Per California Code of Regulations, (Title 22, division 12 & Chapter 1) two (2) Type A citations are being cited on the attached LIC 809-D. LPA Stevens informed Assistant Director that this report dated 05/14/2026 document(s) two (2) Type A citations which shall be posted for 30 consecutive days as there is immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Stevens informed the Assistant Director to provide a copy of this licensing report dated 05/14/2026 that documents the Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and copy of this report and appeal rights provided to Assistant Director. Notice of site visit must be posted for thirty (30) days.