complaint·March 24, 2026

On March 24, 2026, at approximately 11:25 AM, Licensing Program Analyst (LPA), Tso made an unannounced complaint investigation and met with Licensee, Miao Yin Zhou. Purpose of the visit was explained. Present in the facility is Licensee, a helper , and 3 children. Children’s Roster and related documents were obtained. During the inspection, interviews were conducted with the Licensee and helper. Based on LPA’s gathered information through observation, interviews and records reviews, the agency has investigated the complaint allegation above. The facility did not comply with the related regulations. The preponderance of evidence standard has been met. The above allegation is found to be SUBSTANTIATED. A Type A violation was issued today, March 24, 2026 in accordance with the California Code of Regulations, Title 22, Division 12, citation was being cited on the attached LIC 9099D. Besides, a $500 civil penalty was assessed (refer to LIC421IM). This report has been discussed and reviewed with licensee whose signature confirmed have read the report. The Facility is advised to provide a copy of the Complaint Investigation Report and the Type "A" Deficiency cited to the parents and guardians of children currently enrolled in care and parents of newly enrolled children during the next 12 months. A signed and dated LIC 9224 shall be maintained in all Children's files. This report will be maintained in the facility file and made available for public review three years after the thirty-day posting requirement has been met. Exit interview conducted and a copy of this report and appeal rights were discussed and left with the licensee, Miao Yin Zhou, whose signature on this form confirms receipt of these reports. Notice of Site Visit (The Notice) was provided. The Notice is to remain posted for 30 days.