Correction check·March 12, 2026

On March 12, 2026 at approximately 8:30AM, Licensing Program Analyst (LPA) Katie Krenn conducted an unannounced Plan of Correction Visit. LPA met with Assistant Director, Ilaise Meli (D2) and explained the purpose of today's visit. The director, Michelle Doan (D1) arrived during the visit. Present during the visit in addition to D2 and D1 were two staff supervising five infants. Adult to child ratio was met the facility was operating within it's capacity on this day. All staff present have completed criminal record clearances from the Department of Social Services and are associated with this facility on guardian. This infant facility operates on the same site as Whole Kid Preschool, facility number 414004816, which was not inspected on this day. Days and hours of operation are Monday - Friday from 8:00AM to 6:00PM. There are no pools, ponds, or similar bodies of water on the property. LPA observed that the Facility License is posted in front of the facility and is visible to the public. LPA observed that other required documents, such as the Notification of Parents’ Rights (PUB 393), Personal Rights (LIC 613A), Child Passenger Restraint System Poster (PUB 269), and Emergency Disaster Plan (LIC 610) were posted on posting board outside the facility in a prominent place that is visible to parents and care givers during pickup and drop off, as discussed with D2 during the last visit. LPA did not observe the Notice of Site Visit (LIC 9213) nor a copy of the licensing report from the visit on February 20, 2026. When LPA inquired why the Notice of Site Visit (LIC 9213) was not posted, D1 stated that it had been posted. Per D1, they believe that a parent must have taken it. LPA reminded D1 that it is their responsibility to ensure that it is posted and advised D1 to check daily to ensure that it was still posted. LPA printed an additional copy of the Notice of Site Visit (LIC 9213) and advised D1 to post a copy, so that if something happens to the posted copy, the facility can put up another copy. continued on page 2 Page 2 LPA inquired about why monthly menus were not posted. Per D2, they email the menus out weekly and usually posts a monthly menu, but they had not gotten to posting this months menu. LPA reminded D2 that the requirement is that menus are posted at least one week in advance. LPA requested that D2 forward a copy of the March menus that have been emailed out to parents. LPA reviewed documents from staff files that were unavailable during the previous visit. LPA made copies of some of the files for further review. LPA reviewed the files of nine infants, confirming that their emergency contact and medical information were complete and in order. Seven of the infants are currently enrolled in the infant program and two of the infants that were in the infant program on February 20, 2026 have been promoted to the toddler program, which is at the same location, but under a separate license. None of the children’s files had the Acknowledgment of Receipt of Licensing Reports (LIC 9224). LPA gave a copy of the form to D1 and reviewed the form and the requirements of the form. D1 stated that they would print copies of the licensing report from the visit on February 20, 2026 and copies of the Acknowledgment of Receipt of Licensing Reports (LIC 9224) form for the parents or guardians of infants that were, are, or will be enrolled between February 20, 2026 and February 20, 2027. Facility Representative was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated. LPA discussed the safe sleep regulations with facility representative and discussed the Child Care Licensing Safe Sleep webpage at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-and-resources/safe-sleep as an additional resource. Incidental Medical Services (IMS) policy was discussed. For IMS information see PIN 22-02-CCP. When any IMS is provided, a Plan for Providing IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice)/ (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at: https://www.ada.gov/resources/child-care-centers/ . continued on page 3 Page 3 Facility Representative was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California. To improve the quality and value of the inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov. For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process . LPA Katie Krenn informed Director, Michelle Doan that the previous licensing report dated February 20, 2026 documents two Type A citations which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA Katie Krenn informed Director, Michelle Doan to provide a copy of the previous licensing report dated February 20, 2026 that documents any Type A citations to parents or guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents or guardians for 12 months from the date of that licensing report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification. LPA stated that the director may be called in for an Office Visit. LPA cleared six citations during the visit. Three Type B Citations were issued during today's visit. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted, appeal rights and report were reviewed with the Director, Michelle Doan.