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Inspection visit

complaint

HUGS HANGOUTLicense 414005030
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 11/3/2025, Licensing Program Analysts (LPAs) Wadhwa and Ly, arrived at the facility, unannounced to close the complaint investigation for the above allegation and met with Director Pam Cohn. Present at our inspection were 5 staff and 9 children. All staff present today were verified to have fingerprint clearance on file. During the investigation, LPAs conducted staff interviews, site observations and record reviews. Facility documents obtained included sign in/out sheet for October 2025. The Director provided a copy of the Personnel Roster, Children's Roster, and Parent & Staff Handbook via email to LPA. Based on interviews, record review and observation, LPAs were unable to determine if 1. Due to lack of supervision, child sustained a bite mark 2. Staff did not inform authorized representative of incident 3. Staff left child in soiled diaper. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are Unsubstantiated. Exit interview was conducted and a copy of this report was reviewed with Director, Pam Cohn. Due to printer issues, today's report will be emailed to the Director, Pam Cohn. NOTICE OF SITE VISIT WILL BE EMAILED AND SHALL REMAIN POSTED FOR 30 DAYS. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101223Type B

    Personal Rights (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidencced by: Based on record review and interviews conducted, it was confirmed that, at least, on one occasion, a child was made to sit seperately from the rest of the class for being disruptive at lunch time and on another occasion, child was asked to put their head down for being disruptive at circle time.

FAQ · About this visit

Common questions about this visit

What happened during the November 3, 2025 inspection of HUGS HANGOUT?

This was a complaint inspection of HUGS HANGOUT on November 3, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to HUGS HANGOUT on November 3, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.