complaint·September 5, 2023

Parent interviews revealed that parents are satisfied with the services their children receive at the FCCH. Finally interview with licensee and spouse revealed that there was a conversation that occurred where assistant shared personal point of view regarding family values that was misinterpreted by children in care. Although children felt saddened by the assistant\342\200\231s point of view, assistant reported their comment was in general and not directed at children in care, therefore children personal rights were not violated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. A Notice of Site Visit (LIC 9213) and Appeal Rights (LIC 9058) were provided to the Licensee. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply. LPA Velazquez reviewed this report with Licensee, Emma Hernandez in Spanish due to Spanish being the primary language of the licensee.