complaint·November 17, 2022

The Department received the following allegations from Reporting Party (RP): Child is swaddled while in care. On 11/1/2022, LPA Pete Hernandez and LPM Gladys Kuizon arrived at the facility and did not observe any children being swaddled. LPA made another unannounced visit on 11/3/2022 and did not observe any children being swaddled. The S1 and S2 testify that this has never taken place under their care. Child is left alone and unsupervised. On 11/1/2022, LPA and LPM arrived at the facility and did not observe any children left unsupervised. LPA made another unannounced visit on 11/3/2022 and did not observe any children alone and unsupervised. The S1 and S2 testify that this has never taken place under their care. Provider caused bruising to child in care. On 11/1/2022, LPA and LPM arrived at the facility and did not observe any children with bruising, but S1 shared cell phone pictures of the alleged bruising of a child. S1 and S2 state the child arrived in their care with bruising and had discussed this with the parent. LPA made another unannounced visit on 11/3/2022 and did not observe any children with bruising or observe any inappropriate physical handling of children. The RP also provided pictures of a bruised child but the pictures from S1 or the RP do not prove where it might have occurred. S1 and S2 testify that this has never taken place under their care. Provider did not ensure comfortable accommodations for children On 11/1/2022, LPA and LPM arrived at the facility and observed XX children in care. Children were observed napping and playing indoors. Children were observed appropriately clothed for the weather and no children were observed cold or sweating. There was no thermostat in the room, however, a working air conditioner was observed. LPA made another unannounced visit on 11/3/2022 and observed the same conditions. S1 and S2 testify that they do everything possible to keep the children comfortable. However, RP states that there have been situations where the playroom is not always at a comfortable temperature. Based on the LPA\342\200\231s observations, interview statements and information obtained throughout the investigation, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No Deficiencies have been cited. Exit interview conducted with Licensee Aljbana Kraja. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED ON OR ADJACENT TO THE INTERIOR SIDE OF THE MAIN DOOR INTO THE FACILITY FOR 30 CONSECUTIVE DAYS.