complaint·May 2, 2025

Licensing Program Analyst (LPA) Shine Yu conducted a subsequent complaint visit and met with staff and licensee Dobrovolskaya, Liudmila today. The purpose of LPA’s visit was to deliver investigation findings. On 02/05/2025, Licensing Program Manager (LPM) Gladys Kuizon and LPA Shine arrived unannounced at the facility and toured the facility, reviewed records, observed children/teacher interaction and interviewed licensee and staff. On 02/13/2025, another unannounced visit at the facility was conducted to observe children/teacher interaction and conducted additional interview with staff. On 03/24/2025, parents were interviewed. Based on confidential interviews, observations, record reviews, and evidence gathered during the investigation process, it is concluded that although the allegations noted on this complaint may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED. Due to today's investigation, no deficiencies are cited. Exit interview conducted and report was reviewed and translated by family member with licensee Dobrovolskaya, Liudmila. NOTICE OF SITE VISIT PROVIDED AND MUST REMAIN POSTED FOR 30 DAYS.