complaint·June 25, 2025

S1-S4 confirmed children\342\200\231s diapers are changed every 1.5 to 2 hours, in between if needed and logged into the online KinderCare app which notified parents. P2 stated when her child has a diaper rash, P2 asked staff to change the child\342\200\231s diaper more frequent, staff accommodated the request. P4 conveyed that every two hours staff changed P4\342\200\231s child\342\200\231s diaper which was consistent with P4\342\200\231s diaper changing routine at home. P5 stated also validated that everything is logged on the KinderCare app, P5 had access to review records related to her child\342\200\231s care throughout the day. Overall, P2, P4-P5 & P7 reported they did not have any concerns regarding diaper changing at this time. The facility submitted documents detailing staff diaper changing procedures and policies which did not specify times for diaper changes. Furthermore, LPA obtained 7 infants nap, meal and diapering logs over a 16-day period. The documents indicate staff changed infant diapers frequently throughout the day. Based on the information gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred and therefore is determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with Center Director, Brenda Hardaway. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.