complaint·April 15, 2025

Multiple individuals interviewed stated that at times there have been unexplained child injuries while in care and that those incidents are not being reported to the child’s authorize representative. Staff interviews revealed that unexplained injuries occur during transition periods. That there have been occasions in which parents have not been given an incident report because the teacher that observed the incident already left facility for the day. Photographic evidence obtained during the investigation confirmed that unexplained injuries are happening due to staff not actively supervising children and being distracted on cellphones thus not noticing child incidents that occur. The allegations infant sustained unexplained injuries in care and staff did not report incident(s) to day care children authorized representative which is a violation of care and supervision, and observation of child are substantiated. Based on interviews and additional evidence obtained the preponderance of evidence standard has been met; therefore, the above allegations are found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided. Exit interview conducted, and report was reviewed with Center Director, Justice Willis. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Staff and parents interviewed stated that classrooms are cleaned and sanitized on regular basis. Although, two individuals interviewed reported observing that the sanitation process for the classrooms is not being followed correctly by some staff. Based on interviews conducted and records reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the allegation was unsubstantiated. Exit interview conducted and report was reviewed with the facility representative, Justice Willis. A notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.