complaint·June 8, 2022

LS claimed she did not recall any incident(s) involving any child(ren) sustaining any injury or a black eye, however; LS did recall a different incident which involved a child falling from a chair, resulting in that child biting his/her lip. LS claimed facility management was responsible for notifying parents of injuries to their child while staff were responsible for producing the incident report(s), as well as providing a copy of the incident report which parent(s) would sign and retain a copy for their record. LS felt confident that staff completed a report most of the time, but also expressed if a staff did not notice a child's injury; then that staff did not write an incident report. Furthermore, CD expressed that in the past, staff transitioning between shifts resulted in miscommunication among staff and parent(s) which sometimes led to staff forgetting to notify a parent(s) of incident involving their child. Statements provided by S1, S2, S4, A1, A2 & P2 did not report they witnessed any incident(s) involving C1 sustaining laceration on the cheek or a black eye or scratch on the nose or ear, however; S3 reported seeing scrapes on C1\342\200\231s nose but did not know how C1 sustained the injury or could not provide an explanation about the injury. Several staff confirmed if a child sustained an injury at the facility, they were required to produce an incident report, and another staff or management had to sign off on the report. Management was responsible for notifying parent(s) of incidents while staff provided a copy of the report to the parent(s). S2 felt there was a lack of communication at the facility which resulted in staff not always providing parent(s) with an Incident/Accident Report, while S3 confirmed management was responsible for notifying parents of incident but notification to parent(s) depended on the severity of the injury. On 05/18/22, the facility submitted 11 incident reports which documented C1\342\200\231s involvement in incidents between 10/14/2021 through 03/02/22. Of the 11 reports, there was one report which described an unrelated incident that did not contain the authorized representative\342\200\231s signature, and another report which indicated the authorized representative was notified of the incident and provided confirmation that another child scratched C1\342\200\231s face while on a play structure on 03/02/22. Based on this investigation, the preponderance of the evidence standard has been met as there is enough evidence to support claims about the facility not reporting injuries to the children\342\200\231s authorized representative. Therefore, the allegation is substantiated. Exit interview conducted and report was reviewed with the Center Director, Jennifer Hansen. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. The following California Code of Regulations, Title 22, Division 12, Chapter 1, Article 06 violations cited during today\342\200\231s visit. Appeal Rights were provided. *This report is amended* Statements provided by S1, S2, S4, A1, A2 & P2 did not report they witnessed any incident(s) involving C1 sustaining laceration on the cheek or a black eye or scratch on the nose or ear, however; S3 reported seeing scrapes on C1\342\200\231s nose but did not know how C1 sustained the injury or could not provide an explanation about the injury. Several staff confirmed if a child sustained an injury at the facility, they were required to produce an incident report and another staff or management had to sign off on the report; and Management was responsible for notifying parent(s) of incidents while staff provided a copy of the report to the parent(s). On 05/18/22, the facility submitted 11 incident reports which documented C1\342\200\231s involvement in incidents between 10/14/2021 through 03/02/22. Of the 11 reports, there was one report confirming an interaction between C1 and another child which resulted in C1 being scratched on the face by the other child while on a play structure on 03/02/22, however; this incident did not occur as a result of lack or absence of supervision. Aside from the one report confirming the scratch on C1\342\200\231s face, there were no other witness(es) or evidence to corroborate claims about C1 sustaining other injuries while in care. Based on this investigation, there is not enough evidence to support claims about C1 sustaining a scratch on the nose and a black eye while in care; and therefore, the allegation is unsubstantiated. Exit interview conducted and report was reviewed with the Center Director, Jennifer Hansen. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. The were no California Code of Regulations, Title 22, Division 12, Chapter 1, Article 06 violations cited during today\342\200\231s visit. Appeal Rights were provided.