Follow-up·April 21, 2026

On 04/21/2026, Licensing Program Analyst (LPA) Aurelio Mendoza conducted an unannounced case management - other inspection. LPA met with Licensee Sylvia Fernandez, toured the facility, and conducted a census. This visit was consultative in nature and focused on reviewing the facility’s reporting responsibilities under Title 22. LPA reviewed California Code of Regulations, Title 22, Division 12, Chapter 3, Section 102416.2, which requires licensees to report specific events to the Department by the next business day during normal business hours. Reportable events include changes in household composition, injuries requiring medical treatment by a medical professional, any suspected abuse, and incidents in which a child is missing, even if later found safe. A written follow-up report must be submitted within the required timeframe and must include complete details of the event, such as the date, nature of the incident, the individuals involved, any medical findings, and the outcome. LPA explained that incident reports must include full context, including what occurred, when and where it happened, how it happened, who was involved, staff-to-child ratios at the time, and any actions taken by the licensee. LPA reminded the licensee that when an event is determined to be reportable under Section 102416.2, it is the expectation that parents or authorized representatives are informed promptly. LPA also advised the licensee to contact the Fresno Child Care Licensing Officer of the Day at (559) 243-4588 when reporting an incident. If there is no answer, the licensee must leave a detailed voicemail with high-level information and request a callback. LPA emphasized the importance of following up to ensure the Department receives the report and that the licensee maintains transparency throughout the process. A printed copy of Section 102416.2 was provided and reviewed with the licensee. Technical assistance was offered to support continued compliance with Title 22, Division 12, Chapter 3. No deficiencies were cited. An exit interview was conducted with Licensee Sylvia Fernandez, and a copy of this report, Appeal Rights, and a Notice of Site Visit were provided and reviewed. The Notice of Site Visit must remain posted for 30 days.