Public Record
Elevate Care Palos Heights
Operated by Elevate Care
From CMS
Facility profile
- CMS overall rating
- 2 / 5
- Certified beds
- 111
- Avg. residents per day
- 95.5
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 20
- Fire safety findings
- 30
- Inspections on file
- 11
- Last inspection
- 2025-09-23
*CMS
*CMS
*CMS
*CMS
Citations
20 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0600Seriousactual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- 0609Generalpotential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- 0568Generalpotential for harm
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
- 0921Generalpotential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- 0677Generalpotential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
- 0584Generalpotential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0558Generalpotential for harm
Reasonably accommodate the needs and preferences of each resident.
- 0770Generalpotential for harm
Provide timely, quality laboratory services/tests to meet the needs of residents.
- 0602Generalpotential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
- 0609Generalpotential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- 0600Seriousactual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- 0610Generalpotential for harm
Respond appropriately to all alleged violations.
- 0755Generalpotential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- 0689Seriousactual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0600Seriousactual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0885Generalpotential for harm
Report COVID19 data to residents and families.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- Inspection2 deficiencies
145779 09/23/2025 Elevate Care Palos Heights 12550 South Ridgeland Avenue Palos Heights, IL 60463 F 0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Level of Harm - Actual harm Residents Affected -…
Read full statement of deficiencies - Inspection4 deficiencies
145779 07/15/2025 Elevate Care Palos Heights 12550 South Ridgeland Avenue Palos Heights, IL 60463 F 0568 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Properly hold, secure, and manage each resident's personal money which is deposited with the nursing…
Read full statement of deficiencies - View inspection reportInspectionFire Safety7 deficiencies
- Inspection2 deficiencies
145779 01/24/2025 Elevate Care Palos Heights 12550 South Ridgeland Avenue Palos Heights, IL 60463 F 0558 Reasonably accommodate the needs and preferences of each resident. Level of Harm - Minimal harm or potential for actual harm On 1/21/2025 at 11:30am R 34 was observed in bed asking for…
Read full statement of deficiencies - Inspection1 deficiency
145779 10/25/2024 Elevate Care Palos Heights 12550 South Ridgeland Avenue Palos Heights, IL 60463 F 0770 Provide timely, quality laboratory services/tests to meet the needs of residents. Level of Harm - Minimal harm or potential for actual harm Based on interview and record review the…
Read full statement of deficiencies - Inspection4 deficiencies
145779 09/22/2024 Elevate Care Palos Heights 12550 South Ridgeland Avenue Palos Heights, IL 60463 F 0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Level of Harm - Actual harm Residents Affected -…
Read full statement of deficiencies - Inspection1 deficiency
145779 08/20/2024 Elevate Care Palos Heights 12550 South Ridgeland Avenue Palos Heights, IL 60463 F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of…
Read full statement of deficiencies - Inspection1 deficiency
145779 06/10/2024 Elevate Care Palos Heights 12550 South Ridgeland Avenue Palos Heights, IL 60463 F 0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Level of Harm - Actual harm Residents Affected - Few **NOTE- TERMS…
Read full statement of deficiencies - View inspection reportInspectionFire Safety13 deficiencies
- View inspection reportInspectionFire Safety10 deficiencies
Showing the 10 most recent inspections. 1 earlier inspection is also on record.
Ownership
Elevate Care
12nursing homes nationwide, in CMS records
FAQ
Questions and answers
- What is Elevate Care Palos Heights?
- Elevate Care Palos Heights is a Medicare- and Medicaid-certified nursing home in Palos Heights, IL, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 145779.
- What is the CMS rating for Elevate Care Palos Heights?
- Elevate Care Palos Heights has a CMS overall rating of 2 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Elevate Care Palos Heights have?
- Elevate Care Palos Heights is certified for 111 beds. It serves an average of 95.5 residents per day.
- How many citations does Elevate Care Palos Heights have?
- Elevate Care Palos Heights has 20 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Elevate Care Palos Heights last inspected?
- Elevate Care Palos Heights was last inspected on September 23, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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