F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to maintain a record of controlled substances proof of use
accounting for each dose of narcotic medications given and disposed. This failure affected 15 of 15
residents (R6-R21) who were reviewed for disposition of controlled drugs.
Findings include:
This survey was conducted on-site in the facility from [DATE] to [DATE].
On [DATE] at 2:43pm V2 Director of Nursing and V3 Nursing Supervisor were interviewed regarding
reconciliation and destruction of controlled medications. V3 and V4 said that they, along with V4 Assistant
Director of Nursing were responsible for disposing controlled medications that were discontinued or not
sent home with the residents. V3 said that they were unable to provide documentation in any of the
resident's health record that accounted for each dose of controlled medication used and/or disposed. V3
said that once the medications were disposed under witness, the individual Resident Controlled Drug
Receipt/Record/Disposition Form was disposed in the shredder and not uploaded into the electronic record.
V3 was unable to provide explanation for this practice or how discrepancies were able to be reviewed
without the sheet accounting for each dose.
On [DATE] at 9:37AM V1 Administrator said that the facility did not have a policy stating that the forms
needed to be preserved in the resident records.
During this investigation, the facility provided two versions of forms used by nursing staff to record use of
controlled substance medications: Controlled Substances Proof of Use and Controlled Drug
Receipt/Record/Disposition Form. Both forms state which both state in part: Every dose must be accounted
for.
Facility policy titled Medication/Narcotic Destruction revised 11/17 states in part: 8. The drug disposition
record must contain, as a minimum, the following: a. Resident's name, b. Date drug destroyed, c. Name of
drug, d. Strength of drug, e. Prescription number, f. Quantity destroyed, g. Method of destruction, h.
Signatures of witnesses.
On [DATE] at approximately 3:00pm V2 Director of Nursing provided Drug Disposition Records from
[DATE], [DATE] and [DATE]. These forms provided by V2 did not include the method of destruction as stated
in the policy. V2 said that the forms were kept for their own records in the office and said the form was
personally taken from the Internet. V2 said they were unaware that the disposal of medications should be
reflected on the resident's individual record which is accompanied with the medication
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145779
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145779
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Elevate Care Palos Heights
12550 South Ridgeland Avenue
Palos Heights, IL 60463
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
supplied by the pharmacy.
Level of Harm - Minimal harm
or potential for actual harm
The following are the residents reviewed for not having a complete accounting for each dose of controlled
medications:
Residents Affected - Some
R6 admitted to the facility on [DATE] and discharged [DATE]. Active medications at the time of discharge
included hydrocodone/acetaminophen 5-325mg (milligrams), Pregabalin 75mg and alprazolam 1mg. V3
documented disposal on [DATE] of seven tablets (tabs) of pregabalin, 11 tabs of
hydrocodone/acetaminophen 5-325mg, and 14 tabs of alprazolam.
R7 admitted to the facility [DATE] and discharged [DATE]. Active medications at the time of discharge
included oxycodone/acetaminophen 10/325mg. V3 recorded four tablets were disposed on [DATE].
R8 was admitted [DATE] and discharged [DATE]. Active medications at the time of discharge included
acetaminophen/Codeine 300-30mg, clonazepam 0.5mg and hydrocodone/acetaminophen 5-325mg. V3
documented disposal on [DATE] of 30 tabs of hydrocodone/acetaminophen, 19 tabs of
acetaminophen/codeine and 10 tabs of clonazepam.
R9 was admitted [DATE] and discharged [DATE]. Active medications at the time of discharge included
hydrocodone/acetaminophen 5-325mg. V3 documented disposal on [DATE] of 26 tablets.
R10 was admitted [DATE] and still resides in the facility at this time. Physician order sheet includes
clonazepam 0.5mg ordered [DATE] and discontinued [DATE]. V3 documented disposal of 30 tabs on a Drug
disposition record dated [DATE].
R11 was admitted [DATE] and still resides in the facility. Physician Order Sheet includes an active order for
tramadol 50mg. According to R11's orders, tramadol was discontinued [DATE] due to R11 being
hospitalized and the order was reinstated upon return to the facility on [DATE]. V3 documented 29 tabs of
tramadol 50mg disposed on [DATE].
R12 was admitted [DATE] and expired in the facility with hospice services on [DATE]. Active orders at the
time of expiration included lorazepam 2mg/ml (milliliter) dispensed as 30ml bottle. This medication was
ordered [DATE] and discontinued [DATE]. Alprazolam 0.25mg tablets ordered [DATE] and discontinued
[DATE]. Other orders active at the time of discharge included morphine sulfate oral solution 20mg/5ml
dispensed as 30ml bottle and hydrocodone/acetaminophen 5-325mg tables. V3 documented on [DATE]
disposition record: morphine 100mg/5ml 29ml (disposed), morphine 100mg/5ml 22ml (disposed) as well as
alprazolam 0.25mg three tablets, hydrocodone/acetaminophen 5-325mg 29 tabs, lorazepam 2mg/ml- 22ml
(disposed).
R13 was admitted [DATE] and still resides in the facility. Physician's order sheet includes an original order
for hydrocodone/acetaminophen 5/325mg as needed for pain on [DATE]. R13 was admitted to the hospital
on [DATE] and returned to the facility [DATE] with an order to reinstate the medication. V3 documented
disposal of 3 tabs of hydrocodone/acetaminophen 5-325mg on [DATE].
R14 admitted to the facility [DATE], discharged to the hospital [DATE] and did not return. Physician's order
sheet included tramadol 50mg ordered [DATE] and discontinued [DATE]. V3 documented 28 tabs disposed
on [DATE].
R15 admitted to the facility [DATE] and discharged [DATE]. Physician order sheet included zolpidem
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145779
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145779
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Elevate Care Palos Heights
12550 South Ridgeland Avenue
Palos Heights, IL 60463
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
ER (extended release) 12.5mg tablet. V3 documented disposal of six tablets of zolpidem 12.5mg on
[DATE]. V3 also documented zolpidem 10mg five tabs disposed for R15, however this order history could
not be identified on the Physician's Order Sheet.
R16 was [DATE] and still resides in the facility. Physicians order sheet indicates that hydrocodone
Acetaminophen 5-325mg was ordered [DATE] and discontinued when R16 was hospitalized on [DATE]. The
medication was reinstated on return to the facility [DATE]. V3 documented disposal of 11 tablets [DATE].
R17 admitted to the facility [DATE] and discharged [DATE]. Physician Orders at the time of discharge
included hydrocodone acetaminophen 5-325mg tablets and morphine sulfate 30mg tablet. No Proof of use
forms were identified in the electronic health record. V3 documented disposal of morphine 30mg six tablets
on [DATE]. No documentation was provided for acetaminophen 5-325mg tablets.
R18 was admitted to the facility [DATE] and discharged to sister facility [DATE]. Physician's Order Sheet at
the time of discharge included tramadol hydrochloride 50mg tablet ordered [DATE]. This medication was
discontinued [DATE], three weeks after R18 was discharged from the facility. V3 documented disposal of 19
tramadol 50mg tabs on [DATE].
R19 admitted to the facility [DATE] and discharged [DATE] to a long-term care facility. Physician's Order
Sheet at the time of discharge included order for Hydrocodone-Acetaminophen 5-325mg. V3 documented
disposal of 22 tablets on [DATE].
R20 admitted to the facility and still resides in the facility. On [DATE], V3 documented disposing six tablets
of alprazolam 0.5mg tablets. Physician's Order Sheet reviewed indicated that alprazolam 0.5mg was an
active order at the time of disposition, and the control proof of use is not available to review for
reconciliation.
R21 admitted to the facility [DATE] and still resides in the facility. Physician's order sheet reviewed 8/24
indicates that tramadol 50mg was originally ordered [DATE] and continues to be an active medication. On
[DATE], V3 documented disposition of two tramadol 50mg medicine cards- 30 tablets on one and 10 tablets
on another.
On [DATE] at 10:05AM V5 Pharmacist said the nurses are expected to document the count of each
medication using the count sheet that is accompanied with the medication dispensed. The expectation of
the facility is that they are responsible for maintaining and carrying out their own policy for destruction of
controlled substances.
[DATE] at 10:22AM V6 Medical Director said the nurses should be accounting for each pill on the count
form and the Medication Administration Record. This form should be a part of the Resident's medical record
so that it could be referenced in the future for review such as now.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145779
If continuation sheet
Page 3 of 3