Public Record
Citadel Care Center-wilmette
Operated by Citadel Healthcare
From CMS
Facility profile
- CMS overall rating
- 5 / 5
- Certified beds
- 80
- Avg. residents per day
- 59.1
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 8
- Fire safety findings
- 18
- Inspections on file
- 7
- Last inspection
- 2025-02-20
*CMS
*CMS
*CMS
*CMS
Citations
8 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0758Generalpotential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0690Generalpotential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- 0550Generalpotential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0690Generalpotential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0689Seriousactual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- Inspection1 deficiency
145932 02/20/2025 Citadel Care Center-Wilmette 432 Poplar Drive Wilmette, IL 60091 F 0758 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to…
Read full statement of deficiencies - View inspection reportInspectionFire Safety8 deficiencies
- View inspection reportInspectionFire Safety4 deficiencies
- Inspection2 deficiencies
145932 12/11/2023 Citadel Care Center-Wilmette 432 Poplar Drive Wilmette, IL 60091 F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents…
Read full statement of deficiencies - View inspection reportInspectionFire Safety6 deficiencies
- Inspection4 deficiencies
145932 04/14/2023 Citadel Care Center-Wilmette 432 Poplar Drive Wilmette, IL 60091 F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her…
Read full statement of deficiencies - Inspection1 deficiency
145932 04/05/2023 Citadel Care Center-Wilmette 432 Poplar Drive Wilmette, IL 60091 F 0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Level of Harm - Actual harm Residents Affected - Few Based in interview and record…
Read full statement of deficiencies
Ownership
Citadel Healthcare
13nursing homes nationwide, in CMS records
FAQ
Questions and answers
- What is Citadel Care Center-wilmette?
- Citadel Care Center-wilmette is a Medicare- and Medicaid-certified nursing home in Wilmette, IL, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 145932.
- What is the CMS rating for Citadel Care Center-wilmette?
- Citadel Care Center-wilmette has a CMS overall rating of 5 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Citadel Care Center-wilmette have?
- Citadel Care Center-wilmette is certified for 80 beds. It serves an average of 59.1 residents per day.
- How many citations does Citadel Care Center-wilmette have?
- Citadel Care Center-wilmette has 8 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Citadel Care Center-wilmette last inspected?
- Citadel Care Center-wilmette was last inspected on February 20, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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