Public Record
Vi at Palo Alto
Operated by Vi Living
From CMS
Facility profile
- CMS overall rating
- 5 / 5
- Certified beds
- 44
- Avg. residents per day
- 36.7
*CMS Five-Star
*CMS
*CMS
California cost report
Food cost per resident day
Raw food costs divided by total patient days from the same HCAI filing. Each year is compared with the median across California HCAI filers that carry a Medicare provider number for that report year; the roughly 18 percent of filers without one are not in the comparison.
2024 raw food costs per resident day
$46.14
Filing period: to
California median $8.96 across 825 filers. This facility: 97.2th percentile of those filers.
RN, LVN, and CNA staffing mix
Census context: 13,666 total patient days in this filing.
| Role | Productive hours | Productive salaries | Hourly rate |
|---|---|---|---|
| RN | 21,518 | $1,273,774 | $59.20/hour |
| LVN | 11,935 | $613,445 | $51.40/hour |
| CNA | 39,223 | $1,281,748 | $32.68/hour |
2023 raw food costs per resident day
$54.17
Filing period: to
California median $8.51 across 892 filers. This facility: 97.1th percentile of those filers.
RN, LVN, and CNA staffing mix
Census context: 12,996 total patient days in this filing.
| Role | Productive hours | Productive salaries | Hourly rate |
|---|---|---|---|
| RN | 12,984 | $895,445 | $68.97/hour |
| LVN | 10,837 | $568,263 | $52.44/hour |
| CNA | 36,243 | $1,190,508 | $32.85/hour |
2022 raw food costs per resident day
$40.03
Filing period: to
California median $8.23 across 896 filers. This facility: 96.2th percentile of those filers.
RN, LVN, and CNA staffing mix
Census context: 12,427 total patient days in this filing.
| Role | Productive hours | Productive salaries | Hourly rate |
|---|---|---|---|
| RN | 15,066 | $866,071 | $57.49/hour |
| LVN | 13,388 | $616,024 | $46.01/hour |
| CNA | 37,752 | $1,071,597 | $28.39/hour |
*HCAI Long-Term Care Integrated Disclosure
Inspection record
On record from CMS
- Health citations
- 23
- Fire safety findings
- 12
- Inspections on file
- 11
- Last inspection
- 2026-01-26
*CMS
*CMS
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Citations
23 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0802Generalpotential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
- 0761Generalpotential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- 0756Generalpotential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- 0657Generalpotential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- 0583Generalpotential for harm
Keep residents' personal and medical records private and confidential.
- 0700Generalpotential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- 0755Generalpotential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- 0759Generalpotential for harm
Ensure medication error rates are not 5 percent or greater.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0689Seriousactual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0655Generalpotential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0881Generalpotential for harm
Implement a program that monitors antibiotic use.
- 0688Generalpotential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- 0695Generalpotential for harm
Provide safe and appropriate respiratory care for a resident when needed.
- 0758Generalpotential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- 0759Generalpotential for harm
Ensure medication error rates are not 5 percent or greater.
- 0641Generalpotential for harm
Ensure each resident receives an accurate assessment.
- 0755Generalpotential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection5 deficiencies
- View inspection reportInspectionFire Safety2 deficiencies
- Inspection6 deficiencies
555835 08/23/2024 VI at Palo Alto 600 Sand Hill Road Palo Alto, CA 94304 F 0583 Keep residents' personal and medical records private and confidential. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview, and policy review, the facility failed to protect…
Read full statement of deficiencies - View inspection reportInspectionFire Safety3 deficiencies
- Inspection1 deficiency
555835 03/22/2024 VI at Palo Alto 600 Sand Hill Road Palo Alto, CA 94304 F 0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Level of Harm - Actual harm Residents Affected - Few **NOTE- TERMS IN BRACKETS HAVE BEEN…
Read full statement of deficiencies - Inspection1 deficiency
555835 02/15/2024 VI at Palo Alto 600 Sand Hill Road Palo Alto, CA 94304 F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Based on…
Read full statement of deficiencies - View inspection reportInspection1 deficiency
- Inspection5 deficiencies
555835 03/17/2023 VI at Palo Alto 600 Sand Hill Road Palo Alto, CA 94304 F 0688 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a…
Read full statement of deficiencies - View inspection reportInspectionFire Safety4 deficiencies
- Inspection4 deficiencies
555835 08/23/2019 VI at Palo Alto 600 Sand Hill Road Palo Alto, CA 94304 F 0641 Ensure each resident receives an accurate assessment. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. Review of Resident 3's…
Read full statement of deficiencies
Showing the 10 most recent inspections. 1 earlier inspection is also on record.
Ownership
Vi Living
10nursing homes nationwide, in CMS records
2 in California, 8 in other states.
Counted from the chain CMS itself discloses for this home, which matches CMS Care Compare. ReadyRule's own common-control analysis is a separate and broader lens, and the two can differ.
FAQ
Questions and answers
- What is Vi at Palo Alto?
- Vi at Palo Alto is a Medicare- and Medicaid-certified nursing home in Palo Alto, CA, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 555835.
- What is the CMS rating for Vi at Palo Alto?
- Vi at Palo Alto has a CMS overall rating of 5 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Vi at Palo Alto have?
- Vi at Palo Alto is certified for 44 beds. It serves an average of 36.7 residents per day.
- How many citations does Vi at Palo Alto have?
- Vi at Palo Alto has 23 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Vi at Palo Alto last inspected?
- Vi at Palo Alto was last inspected on January 26, 2026. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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