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Public Record

Ivy Park at Hayward

License 019200922Residential Care - ElderlyHayward, CA
33 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
170 residents
Phone
(510) 727-1700
Address
1200 Russell Way
Licensed since

Alameda County context

236*CCLD

Total facilities

8.6*CCLD

Avg citations

11.2*CCLD

Avg visits

3.5*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

33 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2025

  • 87705(d)Type A

    87705 Care of Persons with Dementia (d) The licensee shall ensure that the facility has an auditory device or other staff alert feature to monitor exits on exterior doors and perimeter fence gates accessible to those residents who may be at risk for elopement......... -This requirement is not met as evidence by:-Based on observation and interviews, the licensee did not comply with the section above in front/exit door not having auditory signal and R1 was able to leave the facility unnoticed.

  • 87463(1)(C)Type B

    87463 Reappraisals: (b) The reappraisal shall document significant changes in the resident's physical, mental, cognitive, behavioral, or functional condition....(1)..(C) Behavioral expression, as defined in Section 87101, Definitions, that may result in harm to self or others, such as unsafe wandering, elopement, hallucinations.....-This requirement is not met as evidence by:-Based on record review, the licensee did not comply with the section when R1's assessmrent was completed but not consistent with the current need which poses a potential satety risk to person in care.

  • 87465(h)(1)(B)Type A

    Based on observation and record review, the licensee did not comply with the section cited above in having Tylenol in the medication cabinet in the apartment of a resident who can not administer and store own medications which poses an immediate health, safety and/or personal rights risks to persons in care.

  • 87309(a)Type A

    Based on observation, the licensee did not comply with the section cited above in having a razor in one of the apartments in memory care unit which poses an immediate safety and/or personal rights risk to persons in care.

  • 1569.269(a)(5)Type A

    §1569.269 Enumerated rights; severability (a) Residents of residential care facilities for the elderly shall have all of the following rights:(5) To be accorded safe, healthful, and comfortable accommodations.......-This requirement is not met as evidenced by -Based on records review and interviews, the licensee did not comply with the section above in not safely meeting R1’s needs resulting to R1's constant falls which posed an immediate health, safety and/or personal rights risks to person in care.

  • 87564(f)(2)Type A

    87464 Basic Services(f) Basic services shall at a minimum include: (2) Safe and healthful living accommodations and services, as specified in Section 87307, Personal Accommodations and Services.-This requirement is not met as evidenced by: -Based on records review and interviews, the licensee did not comply with the section above in not meeting R1’s transferring needs by walking R1 to the bathroom which posed an immediate health, safety and/or personal rights risks to person in care.

  • 1569.269(a)(6)Type A

    §1569.269 Enumerated rights; severability: (a) Residents of residential care facilities for the elderly shall have all of the following rights: (6) To care, supervision, and services that meet their individual needs and are delivered by staff..........-This requirement is not met as evidenced by: -Based on records reviews and interviews, the licensee did not comply with the section above in not meeting R1’s needs of being non-ambulatory by walking R1 to the bathroom causing R1 to fall and sustained injury which posed an immediate health, safety and/or personal rights risks to person in care.

  • 1568.03(b)Type A

    §1568.03 License requirements; levels of care; application of chapters; multiple licenses; enjoining violations: (b) A facility may accept or retain residents requiring varying levels of care. However, a facility shall not accept or retain residents who require a higher level of care than the facility is authorized to provide. …….. -This requirement is not met as evidenced by;-Based on interviews and record review, the licensee did not comply with the section above in retaining a resident who needed higher level of care which posed an immediate health, safety and/or personal rights risks to person in care.

  • 87468.1(a)(9)Type B

    87468.1 Personal Rights of Residents in All Facilities(a) .......(9) To have communications to the licensee from their representatives answered promptly and appropriately.-This requirement is not met as evidenced by --Based on document review and interviews, the licensee did not comply with the section above in not responding to R1's responsible person.

  • 1569.269(a)(6)Type B

    §1569.269 Enumerated rights; severability: (a) Residents of residential care facilities for the elderly shall have all of the following rights: (6) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers.... -This requirement is not met as evidenced by:-Based on interviews and record review, the licensee did not comply with the section above in R1 having overgrown toenails which posed a potential personal rights risk to person in care.

  • 87465(a)(2)Type B

    87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. ...(2) The licensee shall provide assistance in meeting necessary medical and dental needs. .....-This requirement is not met as evidenced by: -Based on record review and interview, the licensee did not comply with the section in not checking R1 blood pressure as ordered on particular dates which posed a potential health risk to resident in care.

2024

  • 87303(a)Type B

    87303 Maintenance and Operation(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. -This requirement is not met as evidenced by:-Based on interviews and observation, the licensee did not comply with the section above in residents aparments not kept cleaned and free of insects which pose a potential health, safety and personal rights risks to persons in care. This is a repeat vioation

  • 1569.625Type B

    Based on records review, the licensee did not comply with the section cited above inS1, S3 and S5 not completing the required numbers of hours of training which poses a potential health, safety or personal rights risks to persons in care.

  • 87303(a)Type B

    Based on observation, the licensee did not comply with the section cited above in stained/soiled carpet flooring which pose a potential health and/or personal rights risks to persons in care.

  • 87309(a)Type A

    Based on observation, the licensee did not comply with the section cited above in the following which poses an immediate s afety or personal rights risks to persons in care: razor, hair developer, perming agent, waving lotion, anti fungal wash and screw driver in unlocked drawers in unlocked salon; cleaning supplies in unlocked housekeeping room on the 5th floor.This is a repeat violation within 12-month period. A citation was issued on 10/04/23.

  • 87608(a)(b)Type B

    Based on observation and records review, the licensee did not comply with the section cited above in R2 and R4 not having doctor’s order for the postural support which pose a potential safety and/or personal rights risks to persons in care.

  • 87705(f)(2)Type A

    Based on observation, the licensee did not comply with the section cited above in R3 having medications in the room and Peritoneal cleanser in another resident's room which poses an immediate health, safety and/or personal rights risk to persons in care.

  • 1569.69(a)(1)Type B

    Based on record review, the licensee did not comply with the section cited above in S5 not having the require total initial hours of medication training which poses a potential health and/or personal rights risk to persons in care.

  • 1569.269(a)(16)Type B

    §1569.269 Enumerated rights; severability: (a) Residents of residential care facilities for the elderly shall have all of the following rights: (16) To reasonable accommodation of individual needs and preferences in all aspects of life in the facility, except when the health or safety of the individual or other residents would be endangered.-This requirement is not met as evidenced by:-Based on interviews and records review, the licensee did not comply with the section above in giving the resident alcohol more that the permitted amount.

  • 87555(b)(15)Type B

    87555 General Food Service Requirements: (b)(15) All persons engaged in food preparation and service shall observe personal hygiene and food services sanitation practices which protect the food from contamination.-This requirement is not met at evidence by: -Based on observation, the licensee did not comply with the section above in 2 kitchen staff not wearing hair nets which pose potential health and/or personal rights risk to persons in care.

  • 87309(a)Type A

    87309 Storage Space(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.-This requirement is not met at evidence by: - Based on observation, the licensee did not comply with the section above for the following which poses immediate risk to persons in care: housekeeping room and salon unlocked; hazardous materials and debris in the garage.

2023

  • 87411(c)(1)Type B

    Based on record review, the licensee did not comply with the section cited above for staff (S2) not having first aid training and/or certificate on file which poses a potential safety and/or personal rights risk to persons in care.

  • 1569.69Type B

    Based on record review, the licensee did not comply with the section cited above for staff (S5) not having the required 8 hours of medication training for 2022 which poses a potential health risk to persons in care.

  • 87309(a)Type A

    Based on observation, the licensee did not comply with the section cited above for blade and scissors in the drawer without lock in unlocked salon, and professional strength glue, paint spray, fabric and vinyl adhesive spray in cabinets without lock in unlocked art room. These pose an immediate health and/or safety risks to persons in care.This is a repeat violation within 12 months period. First citation was issued on 8/03/23. A $250.00 civil penalty is assessed.

  • 87458(c)Type B

    87458 Medical Assessment(c) The licensee shall obtain an updated medical assessment when required by the Department.-This requirement is not met as evidenced by -Based on records review, the licensee did not comply with the section above for R2's medical assessment indicating R2 has dementia but can administer medications which is not consistent with doctor's note indicating R2 can not determine need for medications,

  • 87458(a)Type B

    87458 Medical Assessment(a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year.....-This requirement is not met as evidenced by: -Based on records review, the licensee did not comply with the section above for not having medical assessment and/or LIC602A for R1 which poses potential health and/or safety risks to person in care.

  • 87457(c)Type B

    87457 Pre-Admission Appraisal - General (c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of his/her individual service needs in comparison with the admission criteria... -This requirement is not met as evidenced by:-Based on records review, the licensee did not comply with the section above for R1 without pre-admission appraisal which poses oses potential health and/or safety risks to person in care.

  • 87309(a)Type A

    87309 Storage Space(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.-This requirement is not met as evidenced by: -Based on observation, the licensee did not comply with the section above for having cabinets, drawers, storage without lock and/or unlocked where cleaning, art and salon supplies and scissors are kept which pose immediate safety risks to persons in care.

  • 87618(b)(3)(B)Type B

    87618 Oxygen Administration - Gas and Liquid (b).., the licensee shall be responsible for the following: (3) Ensuring that the use of oxygen equipment meets the following requirements:(B)"No Smoking-Oxygen in Use" signs shall be posted in the appropriate areas. -Based on observation, the licensee did not comply with the section above for not having the sign posted in appropriate place which poses a potential risk to persons in care,

  • 87705(b)(2)Type A

    87705 Care of Persons with Dementia(b) In addition to the requirements as specified in Section 87208, Plan of Operation, the plan of operation shall address the needs of residents with dementia, including: (2) Safety measures to address behaviors such as wandering...... -This requirement is not met as evidenced by:-Based on records review, the licensee did not comply with the section above for R1 who has dementia was able to leave the facility unnoticed which posed immediate safety risk to person in care.

  • 87705(j)Type A

    87705 Care of Persons with Dementia(j) The licensee shall have an auditory device or other staff alert feature to monitor exits, if exiting presents a hazard to any resident.-This requirement is not met as evidenced by -Based on observation, the llicensee did not comply with the section above.for the auditory device on the front door not working which poses immediate safety risks to persons in care.

2022

  • 87705(f)(1)Type A

    Based on observation and record review, the licensee did not comply with the section cited above. Facility has residents with dementia and the room with construction tools/equipments and chemicals was unlocked which poses an immediate safety risk to persons in care.

2021

  • 87303(a)Type A

    87303 Maintenance and Operation(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: -Based on observation, the licensee did not comply with the section cited above. LPA observed the following which pose immediate health and safety risks to persons in care: frayed carper flooring in resident's room; bathroom doors in one of resident's bedroom; insect killers, uneven pavement and pieces of metal in the patio

Inspection record

37 visits on record since 2021. Most recent on 2026-05-13.

5 routine inspections, 15 complaint visits. 11 complaints on record, 9 of 11 substantiated.

33 citations across the record on file

Nearby

Other licensed assisted living facilities in Hayward

FAQ

Common questions about this facility

Is Ivy Park at Hayward licensed in California?

Yes, Ivy Park at Hayward is currently licensed in California. It has been licensed since 2020.

How many citations does Ivy Park at Hayward have?

Ivy Park at Hayward has 33 citations on record: 16 Type A (more serious) and 17 Type B citations. It has received 37 visits (5 inspections, 15 complaint visits, 17 other visits).

When was Ivy Park at Hayward last inspected?

Ivy Park at Hayward was last inspected on May 13, 2026 (1 week ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Ivy Park at Hayward?

Ivy Park at Hayward is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 170 residents. It is located in Hayward, Alameda County, California.

How does Ivy Park at Hayward compare to other assisted living facilities in Alameda County?

Ivy Park at Hayward has 33 citations. The county average is 8.6 citations per facility. There are 236 assisted living facilities in Alameda County.

Does Ivy Park at Hayward have any serious violations?

Ivy Park at Hayward has 16 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.

Has Ivy Park at Hayward had any complaint inspections?

Ivy Park at Hayward has received 15 complaint-triggered inspections. 9 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

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