complaint·February 2, 2022

Licensee and Administrator indicated that FR1 was not evicted, rather FR1 and FR1's Authorized Representative decided to move FR1 out of the facility voluntarily. An Eviction Notice was never issued by the facility. LPA obtained copy of note dated 03/15/20 which is signed by FR1's Authorized Representative indicating that FR1, her belongings, and medications were going home with her. LPA attempted to contact FR1 and FR1's Authorized Representative multiple times during the course of the investigation, however calls were not returned. Therefore there was insufficient evidence to corroborate with this allegation. In regards to the allegation "staff did not follow admission agreement", it is alleged that facility failed to adhere to FR1's admission agreement. LPA reviewed admission agreement for FR1 dated 03/08/20 which was signed by FR1, FR1's Authorized Representative, and Facility Representative. Upon review of FR1's Admission Agreement, it was determined that the Admission Agreement meets all of the elements required under Title 22 Regulations related to Admission Agreements. There was no evidence found to indicate that the Admissions Agreement was not being followed by the facility while FR1 was a resident of the facility. The Application/Processing Fee was not refunded as it did not meet the conditions for refund as indicated in the agreement. Therefore there was insufficient evidence to corroborate with this allegation. Based on statements and interviews conducted with staff, residents, review of resident files and facility file records, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview held, and a copy of this report was provided.