Park Regency Retirement Center

87463 Reappraisals (a) The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated in writing as frequently as necessary or once every 12 months, whichever occurs first… This requirement was not met as evidenced by: Based on documents and admission, the licensee did not ensure R1 was reappraised yearly, which poses a potential safety risk to persons in care.

87411 Personnel Requirements – General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs… This requirement was not met as evidenced by: Based on documents and interviews, the licensee did not ensure there were sufficient staff to meet residents’ needs, resulting in residents being left in soiled diapers, which poses an immediate personal rights risk to persons in care.

87464 Basic Services (f) Basic services shall at a minimum include: (1) Care and supervision… This requirement was not met as evidenced by: Based on documents and interview, the licensee did not ensure resident call buttons were answered timely and that these residents received the care they required in a timely manner, which poses a potential safety risk to persons in care. CIVIL PENALTY ASSESSED

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times… This requirement was not met as evidenced by: Based on observation and interview, the licensee did not take sufficient measures to address the facility’s leaking roof which has leaked multiple times previously, which poses a potential safety risk to persons in care.

87307 Personal Accommodations and Services … (d) … (2) The premises shall be maintained in a state of good repair and shall provide a safe and healthful environment. This requirement was not met as evidenced by: Based on observation and interview, the licensee did not take proper measures to address potential mold after a significant roof leak, which poses a potential health risk to persons in care.

87464 Basic Services … (f) Basic services shall at a minimum include: (1) Care and supervision… This requirement was not met as evidenced by: Based on documents and interviews, the licensee did not provide additional care necessary to address R1’s increased fall risk in light of their increased weakness resulting in a fall and hospitalization, which poses an immediate safety risk to persons in care.

Based on documents, the licensee did not ensure S2, who is a medication technician, had documented medication training, which poses a potential health risk to persons in care.

Based on Guardian records, the licensee did not ensure S1 was background cleared prior to working at the facility for the last two years, which poses an immediate safety risk to persons in care. CIVIL PENALTY ASSESSED.

Based on observation and documents, the licensee did not ensure R1 received their Quetiapine 0.5MG on August 14, 2025 as the pill was still in the bubble pack and the MAR was blank and there is no indication of refusal, which poses a potential health risk to persons in care.

87468.1 Personal Rights of Residents in All Facilities (a) … (3) To be free from punishment, humiliation, intimidation, abuse… This requirement was not met as evidenced by: Based on observation and interviews, the licensee did not ensure R1 was free from abuse when S1 and S2 forced care on R1 resulting in skin tears and a large bruise, which poses an immediate personal rights risk to persons in care. CIVIL PENALTY ASSESSED.

87465 Incidental Medical and Dental Care. (a) … (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Based on documents and interviews, the licensee did not ensure R1 received one medication for multiple days and R2 received all of their medications for one day, which poses an immediate health risk to persons in care.

87405 Administrator - Qualifications and Duties (a) All facilities shall have a qualified and currently certified administrator.... This requirement was not met as evidenced by: Based on admission, the licensee does not have a certified administrator, which poses a potential safety risk to persons in care.

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times… This requirement was not met as evidenced by: Based on observation, the licensee did not ensure one resident’s bathroom was sanitary and in good repair when water damage was not repaired, which poses a potential health risk to persons in care.

Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This req is not being met as evidenced by: Based on observation and interviews conducted, Licensee failed to ensure residents are afforded safe and healthful accommodation's. Facility has multiple physical plant issues as noted in LIC 9099. This poses an immediate health and safety risk to residents in care.

Based on documents, the licensee has not paid their licensing fees for multiple years which are now past due, which poses a potential personal rights risk to persons in care.

Based on documents, the licensee did not ensure S1, S2, and S3 had current first aid training as their certificates were expired, which poses a potential health risk to persons in care.

Based on documents, the administrator was changed in October 2023 but not all documents LPA requested were provided and the administrator still has not been updated, which poses a potential safety risk to persons in care.

Based on documents, the licensee did not ensure R1, who has dementia per their most recent Physician’s Report dated 01/30/23, received an annual medical assessment, which poses a potential health risk to persons in care.

(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not being met as evidenced by...CONTINUED BELOW On 1/13/2023, between 9:34am- 10:29am, LPA Quiroz observed dark colored stains, bubbling of ceiling, patches, open ceiling areas and tarped areas in facility hallways on first and second floor throughout the facility, diningroom areas, kitchen area and the following rooms: CONTINUED...