Public Record
Atria Hacienda
Is this your facility?Correct anything the record gets wrong or is out of date.
Researching this facility professionally?Book a 15-minute call
About this facility
Operating details and county context
Operating details
- Capacity
- 266 residents
- Phone
- (760) 341-0890
- Address
- 44600 Monterey Ave
- Licensed since
Riverside County context
574*CCLD
Total facilities
3.7*CCLD
Avg citations
7.5*CCLD
Avg visits
2.6*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
4 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87468.2(a)(4)Type B
87468.2(a) In addition to rights listed in section 87468.1, Persoanl Rights of Reisdents in all Facilities, residents in privately operated residental care facilities for the elderly shall have all the following rights: (4) to care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This regulation was not met based on interview and record review, Staff S2 provided residents their medication late,this poses a health, safety, and personal rights risk to residents in care.
2022
- 87464(f)(1)Type A
Basic Services- (f)Basic services shall at a minimum include: (1)Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).This requirement was not met as evidenced by: The licensee did not ensure R1 was provided proper care and supervision during their ambulation following a visit. Based on interviews conducted and records reviewed, R1's care plan required the provision of escorting services which were not provided. This poses a immediate health, safety, and personal rights risk to residents in care.
- 87465(g)Type A
Incidental Medical and Dental Care- (g) The licensee shall immediately telephone 9-1-1 if an injury...has resulted in an imminent threat to a resident’s health...except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement was not met as evidenced by:The licensee did not ensure 9-1-1 was called immediately following R1's fall on 7/18/2020. Based on interviews conducted and records reviewed, R1 was not sent for medical evaluation of their fall until 7/19/2020. The fall resulted in a hip fracture. which required surgery. This poses an immediate health, safety, and personal rights risk to residents in care.
2021
- 87468.1(a)(1)Type B
Personal Rights: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by: Interviews with S2 confirm that an inappropriate comment was made to R2. This poses a potential risk to residents in care. The facility failed to ensure that R2 was accorded dignity in their personal relationship with S2.
Inspection record
49 visits on record since 2021. Most recent on 2026-05-01.
5 routine inspections, 39 complaint visits. 30 complaints on record, 3 of 30 substantiated.
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint2 Type ARead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
4 citations across the record on file
Nearby
Other licensed assisted living facilities in Palm Desert
FAQ
Common questions about this facility
Is Atria Hacienda licensed in California?
Yes, Atria Hacienda is currently licensed in California. It has been licensed since 1994.
How many citations does Atria Hacienda have?
Atria Hacienda has 4 citations on record: 2 Type A (more serious) and 2 Type B citations. It has received 49 visits (5 inspections, 39 complaint visits, 5 other visits).
When was Atria Hacienda last inspected?
Atria Hacienda was last inspected on May 1, 2026 (3 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Atria Hacienda?
Atria Hacienda is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 266 residents. It is located in Palm Desert, Riverside County, California.
How does Atria Hacienda compare to other assisted living facilities in Riverside County?
Atria Hacienda has 4 citations. The county average is 3.7 citations per facility. There are 574 assisted living facilities in Riverside County.
Does Atria Hacienda have any serious violations?
Atria Hacienda has 2 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Atria Hacienda had any complaint inspections?
Atria Hacienda has received 39 complaint-triggered inspections. 3 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
Next steps for this record
If this is your facility,and correct anything the record gets wrong. Free.
Researching professionally?Book a 15-minute calland we will walk through what we have on file.