complaint·March 26, 2024

Regarding the allegation: Staff did not follow infant's feeding plan. It was alleged that C1 was not given a bottle of milk on 02/22/24 and on 02/23/24, C1 was fed a food item which C1 cannot eat. Based on record review, on 02/22/24 C1 did not arrived at the facility until 2:32 pm. Review of C1’s Needs and Services Plan indicate child’s bottle-feeding schedule is from 12 pm to nap time. According to Staff, C1 was offered milk but Child kept pushing it away. Also, C1’s Needs and Services plan includes a restriction to dairy products. Per interviews with Staff and RP, a message was sent asking if C1 could have cheese in the turkey sandwich being served. It is unknown why staff opted to message RP. Per RP, their phone service was having issues with texts going through and did not reply. According to Staff #6, C1 was not provided with the food item as RP did not respond. According to RP, the child regurgitated when being picked up and therefore assumed that it was due to cheese being given to C1. There is not sufficient evidence to conclude that child was or was not offered a bottle while at the center or if a food item was or was not provided to the child. Regarding the allegation: Staff did not provide infant with a comfortable environment. It was alleged that C1 was lying on a floor located in a high traffic area. Per Staff interviews, Staff acknowledged that C1 did in fact fall asleep in a high traffic area. According to staff interviews, C1 had just fell asleep after a diaper change and trying to adjust to nap time. According to staff, they were about to move C1 as RP walked into the facility and witnessed C1 lying in the area. Staff then explained to RP why child was lying in the area. LPA is unable to ascertain the length of time child was laying down in such area. Based on the evidence collected during the investigation: Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegations are unsubstantiated The notice of site inspection was provided and must remain posted for a period of 30 days during hours of operation. Failure to maintain posting will result in a civil penalty of $100.00. Exit interview conducted with Angel Haili, Assistant Director and a copy of this report and appeal rights provided. page 2 of 2