complaint·January 19, 2024

During the course of investigation,LPA reviewed 3 staff files, obtained a Children’s Roster, LPA interviewed 3 staff members, 2 parents and 2 children. Staff 1 (S1) stated S1 does provide tours of the daycare home for prospective parents but disclosed that after Covid-19 Pandemic, S1 has not allowed parents/authorized representatives into the daycare facility. Staff 2 (S2) disclosed that staff does not allow parents/authorized representatives to enter into the home. S2 said S2 did not know why and that perhaps it was due to Covid and for safety. S2 said a parent/authorized representative has asked to come into the home. When Staff 3 (S3) was asked whether staff allow parents/authorized representatives to enter into the home, S3 stated, no, they don’t, to keep the other kids safe and because parents don’t ask. LPA Valdez Santana contacted 5 parents for an interview and was able to interview 2 parents. 2 of 2 parents interviewed did not disclose any concerns about the facility staff who provide care for the children. Child #1 (C1) stated, when getting dropped off at daycare, C1 and C1’s mother knock at the door and the teacher comes out. C1 stated mom does not go inside daycare but teacher comes out and takes C1 inside. Based on LPA’s observations, interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 Section 102419(a)(1) Admission Procedures and Parental and Authorized Representative's Rights, Type B is being cited on the attached LIC 9099D. Please refer to attached 9099D for documentation of deficiencies. Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) was provided and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report. Page 2 of 2. End of Report. During the course of investigation, LPA interviewed 3 staff members, 2 parents and 2 children. During the staff interviews, when asked how do staff utilize the highchairs in the facility, Staff 1 (S1) stated the highchairs are used for eating and a few minutes before. Children use them 3 times a day. In the morning, we put the TV while they are eating breakfast. When asked if children sit in the highchairs when not eating and watching tv, S1 stated, no. Staff #2 (S2) stated, babies are only put in highchairs at lunch time and snack times (AM/PM), for about 15 minutes, and when they are done, we take them out. S2 denied putting infants in the highchairs for any other reason besides eating while watching tv. Staff #3 (S3) disclosed, children are placed in highchairs when they eat food, for about 15 minutes. It is only for eating but sometimes when watching tv for about 15-20 minutes. 2 of 5 parents were interviewed, parents had no issues or concerns with the daycare. 1 out of 2 children interviewed were qualified. Children did not make any disclosures. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegation is UNSUBSTANTIATED. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. Page 2 of 2. End of Report.