complaint·December 19, 2025

(Page 2) Staff 5 (S5) and Staff 6 (S6) stated that they were informed of the alleged incidents regarding staff members interacting inappropriately with children including: S1 showing the scary toy to C1 and S2 throwing the soft ball at C1. S5 and S6 stated they moved teachers to different classrooms to prevent an incident like the allegation from occurring again, and has suspended S2 for two days following the incident of S2 throwing a ball at C1. S3 shared that they were present during the alleged incident, but there was no malicious intent to scare the children. S3 explained that S1 was trying to show the other staff members which toy C1 was afraid of. C1 saw S1 holding the toy and began crying. In response, S1 left the toy outside. S5 and S6 stated they had a discussion with S1 regarding C1 being scared of the specific and not to keep the toy near C1. On 11/07/2025 and 12/8/2025, LPA conducted parent interviews. The interviewed parent did not divulge any information pertaining to the allegation or express any concerns regarding care of the children. During record review, LPA obtained and reviewed written warning that was issued to S2 in which, S2 was given a final warning due to an incident that occurred in the infant classroom. Based on LPA’s interviews and record reviews, the preponderance evidence standard has been met. Therefore, the allegation that staff interacted with children inappropriately was found to be substantiated . California Code of Regulations, Title 22, Division 12, Chapter 101223(a)(3) is being cited. See LIC9099D for deficiency cited. Exit interview was conducted. Notice of Site Visit was posted during the visit. Facility representative, Gayle Reyes was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Appeal Rights were explained. The Director was provided with a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. End of report. (Page 2) During the investigation on 10/20/2025, LPA toured the facility, observed the infant classroom, and obtained the infant classroom sign in/out sheet and photos during nap time. LPA also conducted interviews with five staff members, and two parents. LPA could not interview the children due to their age and verbal development. Regrading allegation (1) Staff are not following proper feeding methods. During observation conducted on 10/20/2025, LPA did not observe any staff feeding any infant inappropriately. During staff interviews, all interviewed staff stated that staff held the infant and the bottles when feeding the infants who are unable to hold their own bottles; and for the infants who can hold the bottle by themselves, staff gave them a bottle to drink while they are laying down on the mats. On 11/07/2025 and 12/8/2025, LPA conducted parent interviews. The interviewed parent did not divulge any information pertaining to the allegation or express any concerns regarding care of the children. Regarding allegation (2): Infant classroom has inadequate lighting. During observation on 10/20/2025, LPA observed that during nap time, the lights in the nap room were turned off and the window blinds were closed. All infant presents that day were asleep in their cribs. The lights in the adjacent infant playroom were also off, though natural light from its windows was visible from the nap room. LPA was able to see the napping infants in the napping room. Two out of the five staff members shared that during nap time, the light in the playroom is turned off when all the infants are asleep. Staff 3 (S3) stated that the lights are dimmed, but it’s never dark when the infants are eating. Staff 4 (S4) shared that the nap room lights are always off even when the infants are awake, but the playroom lights remain on which provides a little light for the nap room. Three (3) out of five (5) interviewed staff stated they are able to have visual on children when the lights were turned off during nap time. (Continue to page 3) (Page 3) On 11/07/2025 and 12/8/2025, LPA conducted parent interviews. The interviewed parent did not divulge any information pertaining to the allegation or express any concerns regarding care of the children. Based on LPAs observations and interviews, the preponderance evidence of (1) Staff are not following proper feeding methods and (2) Infant classroom has inadequate lighting has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated . Exit interview was conducted. Notice of Site Visit was posted during the visit. Facility representative was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Appeal Rights were explained. The Director was provided with a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. End of report.